IJL has Exceeded My Expectations!!! IJL has been great. I am not easily impressed but, the people at IJL have been warm and very engaging throughout. My Matchmaker coach, Kaya, has been awesome. She is an upbeat person who has obviously listened to me as to the type of guy I would like to meet and date. For my first date, she matched me with an exceptionally nice gentleman with whom I had an enjoyable, quality experience. I could not be more pleased with my overall experience with IJL.

This is a total ripoff This is a total ripoff. I asked for my money back many times and they just ignore me. In one year they had about 4 people to match me with, one of which cancelled on the matchmaker. The other 3 were OK but not my type. I even sent them pictures of my type so the would know. They ignore all my comments because they have no inventory of candidates. An absolute disaster.

The old bait and switch The old bait and switch….salesperson went on and on about all the great men she knew would be perfect for me, and if they didn’t work out, they had so many “old” members they could contact that gives them even more options. Then you’re handed over to the actual matchmaker. 2 of my first 3 matches didn’t even meet my parameters as per the contract. So they don’t really count towards my 6 matches - ha. If they actually had good matches, why are they resorting to people that I’m not even interested in? At least with Match etc, you get to see the options and make decisions on information that is helpful. They give you the bare facts and 1 photo (2 if you’re lucky) of the match, and that’s all you have to go off of. I guess you’re supposed to trust the process. Not me. I’m sorry you can’t seem to validate me - how convenient. Reach out to Jessica-Da in TX sales and JenniferM, the matchmaker, in FLA. I sent them a lengthy email with my concerns and request for refund. Never heard back from either.

Total Scam! Just don’t do it! Please please please don’t spend your money on them. Total scam. I have been begging for resolution to my complaints and concerns for 2 years now. I only got 1 date out of the few thousand $$$$ I spent. The other couple matched after that were not matches in any sense and I refused a date with them. Keep in mind that even if you refuse to go on a date that is considered a match whic that difference was not explained to me well prior to payment. I am convinced that they just match you with any person so that they can wipe out your number of matches and be done with your account quickly. I had horrible experiences with Mike E., the client experience manager and now he is somehow Director of Matchmaking. I asked numerous times for him to escalate the situation so that I could speak to someone other than him as he had made my customer experience extremely negative. He failed to do that, he failed to respond and when following up again few months later each time, he acted clueless. I told them to stop sending matches until I had my complaints and concerns resolved and addressed by someone above Mike. They said the only way that they would do that if I put my account on hold. They told me someone would reach out, They did but it was the same old story and then they never followed up after I asked for a refund and further escalation. I follow up again, left a voicemail with the person and we are now six months later and still no return call. I decided to follow back up this week with every person that I had interacted with, Provided an extreme amount of proof even call logs to prove that I have not received a response back and as of this morning they are refusing to do anything because now my account expired. I can’t believe these people even have the conscious or lack of to continue to work for a company like this that scams people for 1000s. As you can see here, their standard response to any negative comment is oh I can’t find you in our system as a client. If they say that here to my review I can provide anyone who would like it all of the proof of my interactions with them, failed responses, failed resolution, the matches, etc. Save yourself the wasted time, money, anxiety, Etc.

I had a great first date I had a great first date. He was kind, funny, and attentive. We had great conversation. We were at the restaurant for 3 hours and decided to exchange numbers. We will definitely get together again. Tricia did a great job matching us.