Douglas Ferris
GBMags were too short and I was given an RMA# and a quick credit once they were received! I have ordered several magazines from GunMag Warehouse and this time I ordered two for my Beretta APX A1 Compact. When I got them they were too short and from what I could tell from internet comments it was a Beretta SKU problem. I explained the problem to GunMag Warehouse and they sent me an RMA# very quickly and hours after they were received I had a credit coming to my card!
Mike
GBPercheron mules!! I'll start by saying they got my 1st order wrong. Bummer, but as we often hear...feces occurs. It was the weekend, and with low expectations, I contacted GMW about the error. Much to my surprise, I recieved a prepaid UPS label almost immediately even though it was Saturday. I cobbled the original package back together and dropped it off Sunday. Friday I was informed that the replacement would ship by the next Monday. Later that day, an email said it had shipped, and should be here tomorrow or Tuesday. I dont think you could ask for better . Also, it appears that GMW responds to all negative reviews, sometimes with an in-depth accounting of the transaction. Side note: if you're wondering about the title...Tyler Childers. update...replacement arrived today!
Daniel Nelson
GBBest place to buy gun mags! GunMag warehouse has become my resource for additional gun mags. Their prices are not only very reasonable, they are often the least expensive I can find! Their selection is bar none the best with magazines for everything you need them for and is supported by unmatched service. Based in the U.S., their shipping is very quick! Amazing online shopping experiences with great service! Make GunMag Warehouse your go-to for all your gun mags!
Harry Wagner
GBExchange Had a self inflicted problem with an order. For whatever reason i ordered the wrong mags. I called & requested an RMA to return & talked to a fella named Daniel. He was very understanding, polite & interested to help. I got the RMA# & ordered the correct mags. The next day I received an email stating the replacement mage would be shipped the next day. Apparently they understand the importance of good service. Happy camper here ! Harry
Daniel
GBExcellent company! Excellent company! I placed an order for some ammo and mags. The order came quickly, but turns out, I accidentally ordered the wrong mags. I contacted customer service and they provided everything I needed to make a return, and get a refund. I would up ordering the correct mags and they came quickly too. After hearing about so many customer service horror stories, I'm glad to find a place that takes care of their customers. I will order from again!