I purchased a premium machine with app… I purchased a premium machine with app control and it was in a package deal with five or six extra attachments. While I did receive an invoice for the purchase pretty much immediately, the shipping update email never arrived. Either way in only a week my package showed up and everything looks top notch. We won't have time to put it to any use till this weekend if we are lucky but once we use it a few times I'll update if anything goes wrong.

Customer service is fantastic Customer service is fantastic. I was having a bit of trouble installing (mostly due to my own ineptitude) and I spoke with Jess from their customer support team. Jess went above and beyond by sending me pictures and videos of the pieces I needed to install. So impressed with the quick response time and thorough assistance. Would definitely work with Hismith again.

Hismith Premium Sex Machine Plate Edition (Floor 0r flat surface mount version). Very powerful and quiet. Quality heavy duty build. Have bought other machines in the $100 - $130 price range before and wound up throwing them out. This Hismith Premium Sex Machine is the one to get (the plate edition or the ones with the legs). The KlicLok attachments work great - you will likely need an extension and a spring attachment (both an additional $30) but well worth it for something that actually is a quality build that works.

Ordered So I’m not sure about others experiences with ordering from Hismith but I found their support very well. They where upfront and honest about being based in China, about risks to shipping due to the pandemic but believed there wouldn’t be delays and confirmed everything was in stock for me. Especially Jess but Edwin as well where helpful. I much preferred ordering from Hismith directly rather then through Amazon. I definitely recommend it. ....as for my purchase, it was definitely worth the investment. Take that as you will.

Great product based on a couple of… Great product based on a couple of uses. Price was good for what these normally go for. Wasn't expecting much so it exceeded expectations as a fun, novelty toy. Shipping from overseas took 1 week which was pretty quick. Recommended.