Sent incorrect, inferior product. No refund. It was my first time buying from this company; I was looking for an item that had been discontinued on many other sites but this one happened to sell it. The price was reasonable, the delivery was understandable as it was sent international, but what followed was a headache that I can't wait to forget. Once I received the item I instantly noticed that they sent someone that looks nothing like what I had purchased. I'd say it is a much inferior product and looking and other sites, is immensely cheaper than what I paid for. So, as you do, you contact the company enquiring why they have done this. They requested I take a photo of the item and then ask if I would take a partial refund. Of course, I declined. How can you purposely send an item that is not only wrong, but something so cheap and hope the customer accepts it or doesn't notice? It's been a month since my initial contact and I still haven't received a refund even though they sent me what looks like an invoice but stating a refund is being processed minus an "adjustment fee". That email was sent two weeks ago and no refund has been given. Avoid thss company at all costs, the fact that at the time if writing it is already listed as 'poor' does not surprise me. Had I been able to find the item at the time from the UK, I would have happily paid more money for it but opted for this site as it was the only one who had the item. Extremely disappointed and will be spreading the word that this website and the people behind it our basically out to scam your money, based on my personal experience.

No issues except I had to email about … No issues except I had to email about my order status. The item was delivered through DHL very quickly.

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