FRAUD Placed order in September, never got it till January, contacted customer service few times, got couple of pathetic replies, but no product or money back.

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Flawed Product and No Customer Service So I ordered a stainless steel toy from them a couple of weeks ago, paid the extra $15 to get it in 3 days, never got any tracking info like they promise. In fact, the site STILL says my item is processing. So fast forward TWO WEEKS LATER when I finally get my product. I open the package, and there's this HUGE flaw in the stainless steel - on the insertable portion, no less! There's this huge, abrasive, unsightly blemish in the finish - if you could call it a finish. I emailed them 3 days ago about it, included pictures, and asked for a refund. On their site FAQ they say they respond to messages in 12 hours. I've received NOTHING BUT AIR SILENCE from them about this. I wouldn't trust this company if my life depended on it. Save yourself some frustration and order from ExtremeRestraints, Pinkcherry, Adam&Eve - ANYWHERE other than SexToysBrand.

THIS COMPANY SUCKS. SCAMMERS SCAMMERS A MONTH AND A HALF TO GET MY PRODUCT WHICH WASNT EVEN WHAT I ORDERED. SCAMMERS HERE DONT OREDER. AFTER A FEW EMAILS OF THEM BLOWING ME OFF AND THE "RUN AROUND". THEY FINALLY TELL ME MY ORDER WENT TO UNITED KINGDOM. HOW DO YOU MISPLACE AN ENTIRE COUNTRY!!!!! SCAMMERS SCAMMERS. FINALLY GOT A PRODUCT THAT WAS NOT WHAT I ORDERD. NOT EVEN CLOSE. THIS COMPANY AND ITS EMPLOYEES ARE A JOKE. THEY HAVE NO ETHICS OR MORALS FOR BEING IN BUSINESS. DONT ORDER DONT ORDER DONT ORDER SCAMMMERS SCAMMMERS. SINCE MY NASTY EMAIL TO THEM ABOUT THE SEVERAL PROBLEMS WITH MY ORDER, I HAVE BEEN FLOODED WITH SPAM EMAILS. I JUST DELETE THEM BUT THIS IS JUST ONE MORE REASON NOT TO ORDER HERE FROM THIS SCAMMING UNLAWFUL COMPANY......... IF THEY ARE READING THIS.... I HOPE THEY ALL DIE.