Poor customer service Ordered for almost 300$ package never arrived, customer service rarely answers and in the end completely ignores you. They refuse to check about the shipment on their side. I can not recommend this store.

I made a purchase with their website on… I made a purchase with their website on February 23, 2021. According to their website, they have not shipped my package. Today is March 05, 2021. I do not believe this company is operating in good faith. As the other reviewers have stated, "Do not purchase from this company!!!" March 07 2021 *Update seller has corrected my order*

Sent stale product, no response from customer service. Condom Depot used to be reliable with a great selection. I recommended the site to everyone who'd complain about the lack of options at their grocery store. Every time I've ordered from them before my package shipped promptly. Service seems to have tanked since I was sent almost expired condoms in my last order and it was the most expensive condoms of the ones I purchased. I reached out to customer support to ask if all their stock of this specific brand was going to be only months away from expiration if I ordered more and never received a response. My initial email was sent Jan 30 and it's March 6 now. I recommend shopping from another website if you're expecting fresh product to keep any accidents from happening with your partner.

Poor Customer Service An order placed in November 2020 never showed up. After contacting customer service 6 times, they never confirmed that the order was even shipped and wouldn't do anything to help. I've ordered from them before with no problems, but something seems to have gone downhill.

Three items purchased Three items purchased. First item (condoms) are great, second item attachment to vibrator is too big, my fault. Third item tongue vibrator doesn't work, no instructions and pkg says two batteries included and they are nowhere to be found. Chinsy chinese product anyway, I should have known better....my wife was very disappointed that this didn't work.