Ellie Gibson
GBOrder was shipped late and then partially cancelled I ordered a defense key chain and a stiletto knife in early June. I got the package 3 weeks later (a lot longer than I thought it would take), and the defense keychain is super cool and sharper than I thought it was going to be! The knife however, was not in the package. I waited a few more weeks to see if the knife came in a separate package and it never arrived. I finally reached out to customer support and they weren’t very helpful. I asked about why my knife had not arrived and they did not answer my question. They only said that one would be shipped out a week later. No compensation credit or anything was offered for having to wait over a month. A few days ago, I finally received an update....my order had been canceled. I didn’t receive any notification from the actually company, it came from the shipping agent. I still haven’t gotten any email from the actual company, but I did receive a full refund. I like their products, but I’m hesitant to order from them again after this whole situation.
Thaowel
GBAwful customer service and company Placed an order and I thought it didn’t go through so I placed another order with the exact items. Contacted support and they did not address my concerns but reiterated the same problem I told them. Their website says “we honor duplicate order refunds” but that’s not the case. They offer store credit ONLY, which is a scam in itself. highly do not recommend.
Marie G.
GBI love shopping on this site I love shopping on this site, never had any issues until I ordered some items. They all have cancer warnings on it…..freaked me out…you think they would put that in the item description….last time I will buy from them.
max
GBDispleased Bought their vampire teeth knuckles (intended as self defense) for $16 and a small black pocket knife for $15. The vampire teeth are cheap plastic, not sharp at all, and the poor red paint job comes off immediately. I don't think they would do a good job of helping me defend myself. The knife is incredibly difficult to open (more so than other knives I have used) and the clip on the side doesn't work. I will say the button to close is useful. With the knife, you get what you pay for, but the knuckles are severely overpriced for something of such poor quality and uselessness.
Milan Linzy
GBVery Disappointed Overall Was super excited to buy the OG garter knife! The shipping said free after $60. I bought more to meet it and was still charged for it. I used a code to take off maybe a few $, but the free shipping was taken away. I got my garter knife and I'm not a bigger girl, but my midsized thighs couldn't even get the straps to touch. Then they've been out of their "plus sized" garters for quite some time, but I'm not plus sized! I went to send it back and they said I'd also have to pay to ship it back to them. Over $20 in shipping and I still don't have the thing I really wanted to buy. I asked what would fit and was told they have no idea when the adjustable (plus sized) straps will be restocked. It's just been super sketchy and borderline scammy. Was so excited about this brand and what they sell, but now I'm going to have to find another business, I'm not paying for shipping a 3rd time!