Customer Service is gross and they don't care about Customer Satisfaction! If I could add Zero stars to Blades for Babes (B4B) I would. I purchased two black pen knives and when I opened the packaging, naturally, I tested out the pens with a couple of scribbles on packaging. The next day, less than 24 hours later and not using the pens in that time and they were closed... the pens no longer worked. I emailed B4B informing them of my issue and they asked me to send a video of me writing to prove that they do not work. I used a working pen not purchased from the company and then attempted to write with their pens. They later told me that because I admitted that they worked when I originally received them they will not replace or refund me for faulty items. My response back to them was: Seriously!? I literally scribbled small lines on an envelope when I first got them and that was it. I didn't even get to use them to write or do anything outside of that. It had enough ink for those scribbles. I am not satisfied with the product that was provided by Blades for Babes. The whole point of me purchasing was to be able to use FUNCTIONAL pens for a longer period of time. If you Google how long does the average pen last it says a continuous line is 4 to 5 km longs. I got barely an inch and size does matter in this sense! I won't be using that discount just to get another non-functional item and do not think I will be making any future purchases from this company ever again. I will be looking for ways to post a review and removing all subscriptions and follows from social media (not that y'all care). Honesty is obviously not this company's best policy nor is customer satisfaction. Pretty crappy company.

Awful customer service and company Placed an order and I thought it didn’t go through so I placed another order with the exact items. Contacted support and they did not address my concerns but reiterated the same problem I told them. Their website says “we honor duplicate order refunds” but that’s not the case. They offer store credit ONLY, which is a scam in itself. highly do not recommend.

Save your money, not worth Everything you find on their site is a fraction of the price on AliExpress or Amazon, so it's all cheap crap. They won't cancel an order and if you try to return you only get store credit (not including shipping costs). Super disappointed as I've been following this company for a while and unfortunately made the mistake of looking into them and their policies prior to making a purchase.

Order was shipped late and then partially cancelled I ordered a defense key chain and a stiletto knife in early June. I got the package 3 weeks later (a lot longer than I thought it would take), and the defense keychain is super cool and sharper than I thought it was going to be! The knife however, was not in the package. I waited a few more weeks to see if the knife came in a separate package and it never arrived. I finally reached out to customer support and they weren’t very helpful. I asked about why my knife had not arrived and they did not answer my question. They only said that one would be shipped out a week later. No compensation credit or anything was offered for having to wait over a month. A few days ago, I finally received an update....my order had been canceled. I didn’t receive any notification from the actually company, it came from the shipping agent. I still haven’t gotten any email from the actual company, but I did receive a full refund. I like their products, but I’m hesitant to order from them again after this whole situation.

This site is rad -sadspacesex This site is rad. They have really high quality knives and are great at answering any questions you have in a timely manner. I'd definitely recommend them to anyone looking for sick knives with reasonable pricing.