Order was shipped late and then partially cancelled I ordered a defense key chain and a stiletto knife in early June. I got the package 3 weeks later (a lot longer than I thought it would take), and the defense keychain is super cool and sharper than I thought it was going to be! The knife however, was not in the package. I waited a few more weeks to see if the knife came in a separate package and it never arrived. I finally reached out to customer support and they weren’t very helpful. I asked about why my knife had not arrived and they did not answer my question. They only said that one would be shipped out a week later. No compensation credit or anything was offered for having to wait over a month. A few days ago, I finally received an update....my order had been canceled. I didn’t receive any notification from the actually company, it came from the shipping agent. I still haven’t gotten any email from the actual company, but I did receive a full refund. I like their products, but I’m hesitant to order from them again after this whole situation.

False advertising False advertising. The item I ordered literally fell apart upon opening the package. Very flimsy, poor quality that is not worth the price. They do not cover shipping costs for returns and only offer store credit. Very disappointed. If you want a cute knife to show off on Instagram, sure you might like this shop. If you are looking for an actual self defense tool, look elsewhere. These knives are NOT for self defense.

Package seized at border and no refund… Package seized at border and no refund or appropriate customer service in response to this. Waste of $100. Don’t order from this site.

Awful customer service and company Placed an order and I thought it didn’t go through so I placed another order with the exact items. Contacted support and they did not address my concerns but reiterated the same problem I told them. Their website says “we honor duplicate order refunds” but that’s not the case. They offer store credit ONLY, which is a scam in itself. highly do not recommend.

Save your money, not worth Everything you find on their site is a fraction of the price on AliExpress or Amazon, so it's all cheap crap. They won't cancel an order and if you try to return you only get store credit (not including shipping costs). Super disappointed as I've been following this company for a while and unfortunately made the mistake of looking into them and their policies prior to making a purchase.