Customer Service is gross and they don't care about Customer Satisfaction! If I could add Zero stars to Blades for Babes (B4B) I would. I purchased two black pen knives and when I opened the packaging, naturally, I tested out the pens with a couple of scribbles on packaging. The next day, less than 24 hours later and not using the pens in that time and they were closed... the pens no longer worked. I emailed B4B informing them of my issue and they asked me to send a video of me writing to prove that they do not work. I used a working pen not purchased from the company and then attempted to write with their pens. They later told me that because I admitted that they worked when I originally received them they will not replace or refund me for faulty items. My response back to them was: Seriously!? I literally scribbled small lines on an envelope when I first got them and that was it. I didn't even get to use them to write or do anything outside of that. It had enough ink for those scribbles. I am not satisfied with the product that was provided by Blades for Babes. The whole point of me purchasing was to be able to use FUNCTIONAL pens for a longer period of time. If you Google how long does the average pen last it says a continuous line is 4 to 5 km longs. I got barely an inch and size does matter in this sense! I won't be using that discount just to get another non-functional item and do not think I will be making any future purchases from this company ever again. I will be looking for ways to post a review and removing all subscriptions and follows from social media (not that y'all care). Honesty is obviously not this company's best policy nor is customer satisfaction. Pretty crappy company.

False advertising False advertising. The item I ordered literally fell apart upon opening the package. Very flimsy, poor quality that is not worth the price. They do not cover shipping costs for returns and only offer store credit. Very disappointed. If you want a cute knife to show off on Instagram, sure you might like this shop. If you are looking for an actual self defense tool, look elsewhere. These knives are NOT for self defense.

10/10 recommend. Amazing site. @littleslayerbabe is my insta account and I have to say, I love Bladesfobabes and their sister stores. You get unique fun items for great prices. I fully support small companies that put the work and effort into making the site look amazing as well as treating customers right. 10/10 recommend to all my friends.

Order was shipped late and then partially cancelled I ordered a defense key chain and a stiletto knife in early June. I got the package 3 weeks later (a lot longer than I thought it would take), and the defense keychain is super cool and sharper than I thought it was going to be! The knife however, was not in the package. I waited a few more weeks to see if the knife came in a separate package and it never arrived. I finally reached out to customer support and they weren’t very helpful. I asked about why my knife had not arrived and they did not answer my question. They only said that one would be shipped out a week later. No compensation credit or anything was offered for having to wait over a month. A few days ago, I finally received an update....my order had been canceled. I didn’t receive any notification from the actually company, it came from the shipping agent. I still haven’t gotten any email from the actual company, but I did receive a full refund. I like their products, but I’m hesitant to order from them again after this whole situation.

DO NOT BUY FROM THIS SITE, SCAM!! I would rate my experience as 0 stars. Do not buy from this site!! I ordered a knife back in August and still have not received my order. I emailed the company expressing that I wanted a refund and they said "there is nothing we can do".