Thea Hronec
GBThe coop is nice, but needs QC inspection before delivery The coop is nice, but we expected perhaps higher inspection of the names before sending the product to the customers. The names said “xxx horns” instead of “xxx hens.” Although, the owners were quick to resend us a new name piece after we sent over the picture of what it said vs what was requested via the order form, the new name was carved on a piece of wood that was really hard to read. Also, some of the pieces of wood wasn’t cut with precision so we had to adjust the wood pieces until they fit, and nail things into holes that didn’t align. Just expected better quality for the price we paid for the coop.
Darryl
GBTop Quality and Highly Recommend We recently purchased the Round Top XL coop, which was our second coop from Roost and Root. Could not be more pleased with the quality and attention to detail given in preparing the coop for assembly. My wife and I had no issues with assembly and look forward to our flock enjoying their new space. (Actually I will also enjoy not having the bend over to clean !!!)
Katie Turner
GBHighly Recommend Neither my husband nor I have any building skills. I would give the directions on the Model 2 XL a 98 out of 100, and their customer service a 100. I would suggest including the part numbers with the descriptions. This was not the case in later steps. I would also ensure that pre-drilled holes were in all the places the directions indicated. A minor issue, but helpful. I did not expect a call back on a Saturday with my one question, but minutes after leaving a voice mail, Kevin called back and provided clarification. He was terrific! He also followed up with us a few days later to ensure we were able to complete the assembly. We are hoping this is the last coop we will have to purchase, as winters in New England can be harsh. First impressions on this company are quite impressive. I would buy again.
Victoria Lemus
GBMost amazing chicken coop My name is Victoria Lemus i have this Chicken coop because is a gift from a friend my chicken are happy ,safe last night rain a lot here they. are super dry and happy thank guys this coop is amazing
Kristine Cihil
GBHigh quality coop Very well packaged and arrived faster than expected. Easy to assemble with instructions and some references to the YouTube video. High quality materials, sturdy wire and hardware. Nicely packaged fasteners with plenty extra for drops into the leaves. Hens are cozy and dry!