CHRIS RODNEY
GBI have bought many things from your… I have bought many things from your store and usually they arrive carefully packaged and in good order. However, I ordered animated flying bat: Product code 814050. There were 2 issues: first, the batteries were dead ( I can understand that). More importantly the wings are mechanical and the bat was jammed into box that was too small. Subsequently one of the wings does not work. I tried calling your customer service yesterday, left a message and understand it may take 48 hours to hear back from your company? On a basic level, that is poor customer service. I am anxious to see how this will be resolved.
Diana H
GBGreat service Nice to catch a great sale! Items arrived as advertised and all in one piece. Nicely packaged. Shipping was fast. A great first time experience.
Michael Zeigler
GBThe ornament arrived broken The ornament arrived broken. Not to mention, it was a cheap knock off of an ornament I've seen elsewhere and assumed was the same thing I was buying. Update: they refunded me! Thanks!
Teresa Malloy
GBThe ornament was exactly what was… The ornament was exactly what was described and it was packaged perfectly. It was a gift and they loved it.
CA Central Valley
GBFound the furry monkey and panda… Found the furry monkey and panda ornaments on this website for a lesser price. The purchase, shipping, and delivery was a up to par. The items arrived in a timely manner. Took off one star because the furry money’s face was not smoothed over. He had bumps from the material making his forehead look almost orangutan like. Then color was put on his face but still shows these uneven surfaces. From a distance they both look super cute.