ROSA G Randolph
GBReceived WRONG item First time ordering, and I received the WRONG ITEM. Very upsetting for me, as I live in CA, and had to deal with your time in your location. Please advise whoever receives the orders to pay attention to detail, BEFORE shipping an order.
Kimberly Bartlette
GBEasy purchase Easy purchase, came fast and well wrapped will buy again from this company needed a joke ointment for a girls Christmas party and it went over very well.
Heather Lott
GBVery happy! This was my first time ordering and was so pleased! Starting my Lemax village collection and was worried about things breaking in transit. Everything was carefully packaged and arrived perfect! Customer service even emailed when something wasn't available! Placing my second order, as we speak!
Diana H
GBGreat service Nice to catch a great sale! Items arrived as advertised and all in one piece. Nicely packaged. Shipping was fast. A great first time experience.
CHRIS RODNEY
GBI have bought many things from your… I have bought many things from your store and usually they arrive carefully packaged and in good order. However, I ordered animated flying bat: Product code 814050. There were 2 issues: first, the batteries were dead ( I can understand that). More importantly the wings are mechanical and the bat was jammed into box that was too small. Subsequently one of the wings does not work. I tried calling your customer service yesterday, left a message and understand it may take 48 hours to hear back from your company? On a basic level, that is poor customer service. I am anxious to see how this will be resolved.