Pom Pom plush was amazing! Pom Pom plush came in and was in great condition and packaged well!

QC of 3rd party products are deceptive, be careful Their QC of Fan made products ( atleast statues ) are lacking and very deceptive. To begin with you should always be careful with 3rd party "pre-order" products, if you suspect something let it be unexplained delay or other sites selling the same products bringing up doubts in you about your product, ask for a refund or refund it WITHIN 6 months via paypal. What i meant by deceptive, is that they will still ship you a product if it doesn't look like what you paid for and not inform you about the change, if you aren't perceptive enough, you might end up with a product you did not purchase ( they have no clause saying product may differ from advert ).

Nice site for fans Website was easy to use and information was clear. Shipping was surprisingly fast all things considered. Good selection of merch.

I never received the items I ordered! -

Changed from 1 star to 5 star. Customer service was great, quick and patient with me when I sort of got angry at USPS. Really have to be patient with them.