The items I wanted were available and… The items I wanted were available and it was an easy ordering process

Solid experience, good pricing, products delivered perfectly to satisfaction I got everything I ordered within expected delivery schedules, in the state I was expecting it! All products were packed very thoroughly and were of perfectly reasonable quality for the price I paid. Especially the little dress-up doll I ordered for my girlfriend was of good quality. Speaking as someone ordering from the Netherlands I was also very pleased with local payment options being available on the site which even some large websites don't bother offering, which is another big plus. TL;DR: No complaints, paid a reasonable price and got everything as advertised, great for merch of a game that otherwise doesn't have that much of it.

I never received the items I ordered! -

Nice site for fans Website was easy to use and information was clear. Shipping was surprisingly fast all things considered. Good selection of merch.

Great seller for official mihoyo… Great seller for official mihoyo merch., delivered in reasonable time and great condition. Would totally buy merch. from this store again. Keep it up!!!