My experience with Brain Tree Games was… My experience with Brain Tree Games was very good after I was able to communicate by email with them. I tried doing the chat a few times and didn’t get a response. I tried filling out the information to get a replacement puzzle and it wouldn’t take my zip code. I finally emailed and got a response. I received my replacement puzzle yesterday. There was one missing piece from the puzzle we had replaced. My husband and I enjoy a BrainTree puzzles because the pieces stay together and the pictures are very nice. We went out and bought two more of the Brain Tree puzzles. Thank you for all your help.

I love the product and the service is… I love the product and the service is wonderful. But in rating, at the beginning, I had to guess which was the best mark. Your company gets the highest mark in everything, especially customer service.

Slow delivery I was given a 3-day delivery time. After ordering I was directed to a QR code to track my delivery progress. I don't do QR code. Now it is 9 days since I ordered and I get my first communication: Your order is on its way.

The pirates table is an all rounder… The pirates table is an all rounder filled with mysteries and aventures as if I'm embarking for a journey to the unknown with my 11 year old son. It is our first puzzle to be solved together and we are both impatient to pave our way on the map. Instructive, emotional, exciting and breathtaking display.

The puzzle was doable but not too easy The puzzle was doable but not too easy. The vivid colors made it easy to locate where in the puzzle each piece went. The pieces fit together tightly which made it easy to work on a section and then move it into place. Overall, this puzzle was a good purchase.