My experience with Brain Tree Games was… My experience with Brain Tree Games was very good after I was able to communicate by email with them. I tried doing the chat a few times and didn’t get a response. I tried filling out the information to get a replacement puzzle and it wouldn’t take my zip code. I finally emailed and got a response. I received my replacement puzzle yesterday. There was one missing piece from the puzzle we had replaced. My husband and I enjoy a BrainTree puzzles because the pieces stay together and the pictures are very nice. We went out and bought two more of the Brain Tree puzzles. Thank you for all your help.

The puzzle was doable but not too easy The puzzle was doable but not too easy. The vivid colors made it easy to locate where in the puzzle each piece went. The pieces fit together tightly which made it easy to work on a section and then move it into place. Overall, this puzzle was a good purchase.

I love the product and the service is… I love the product and the service is wonderful. But in rating, at the beginning, I had to guess which was the best mark. Your company gets the highest mark in everything, especially customer service.

Missing Pieces The puzzle was extremely entertaining and took several days in short periods. I enjoyed the puzzle a lot with my family but it was missing several pieces, so we could not finish it. I am not saying that every single puzzle we got had this issue, but if not for this one puzzle having these missing pieces, it would be a five star review.

Braintree Puzzles are Super I have 11 jigsaw puzzles from Braintree and have ordered five more. I am totally addicted to them. What I really like is the trays given with each puzzle - I find them so useful to separate the pieces colour wise. There is also an accompanying picture.