I bought a tobbi product through the… I bought a tobbi product through the home depot. It was purchased for my baby niece for Christmas 2023. The product was put together fully charged and used 1 time on Christmas day. 3 months later the car was charged fully but would not work at all. I contacted home depot because I purchased a warranty but was told that the item was still covered under the manufacturers warranty. (tobbi website says they give a 1 year manufacturers warranty on items). I received an email back telling me that home depot should have never told me to contact tobbi about a product that I bought from home depot. If the item was manufactured by tobbi why wouldn't I contact them about a manufacturers warranty? Home Depot didn't manufacture the car. Then they tell me that they have no record of my item even though they shipped it to me from their company and I still have the tracking information showing this. This company just seems to be really sketchy at best. When I contacted them by phone they answered like they where just a regular person answering a cell phone not a professional business. Saying that your not responsible for a product because it was sold by home depot is assinign. You built the item and sold it through home depot. You got the money for the item. A manufacturers warranty is a 1 year commitment by the maker of the product to guarantee the product for that time. Why would home depot be responsible to cover an item that they did not manufacture?

Great product excellent customer service! I purchased this gm for my granddaughter’ first birthday. Came later than originally expected but made it. My son had a little problem h battery and remote but a call to customer service, which is excellent, all resolved. On line video helpful too! Unfortunately my granddaughter was afraid of noise but it was a great purchase!

Easy shopping/paying Easy shopping/paying. Ride on was easy to assemble and my granddaughter was so happy!

Perfect in every aspect Delivered quickly and intact. Easy assembly with durable quality. Appears as advertised and perfect size for my 3 year old granddaughter. The remote will be of great assistance until she gets the hang of driving it independently. Very satisfied with this purchase.

Toobi Orchid Mantis pink tractor Although some of the parts for assembly were missing for the tractor I purchased, my husband was able to put it together and our 2 year old granddaughter loves it!