DTI Direct USA | Ride on Cars for Kids and Toddlers

3778 Milliken Avenue, Eastvale, California, EE. UU., 91752, Mira Loma, United States
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3.75
Based on 20 Reviews

5

60.00%

4

5.00%

3

5.00%

2

10.00%

1

20.00%
About DTI Direct USA | Ride on Cars for Kids and Toddlers

Welcome to our online hub, a one-stop destination for all your kid’s adventurous needs. This is a place where dreams meet reality, where your child’s imagination turns into action. We offer a wide range of products, from motorized scooters to rugged cars, designed to spark joy and create lasting memories. Our site is not just an e-commerce platform but an interactive, user-friendly playground. It’s easy to navigate with clear categories and high-quality visuals to give you a real sense of the product you’re purchasing. The purchasing process is straightforward and secure, ensuring a smooth shopping experience from start to finish. But we’re not just about selling products. We take pride in our top-notch customer service. Whether it’s helping you choose the right product, answering your queries, or promptly resolving any issues, we are committed to making your shopping experience enjoyable. Our customers’ feedback speaks volumes about our dedication. Quick delivery, quality assurance, and proactive customer service are some of the many reasons our clients keep coming back. So why wait? Embark on an exciting journey of shopping with us today. Shop Now!

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Brittany Guffey
GB

Excellent customer service I purchased a ride-on battery powered car from a local sports store. Unfortunately, the car ran once and then would no longer start. I contacted customer support, serviced by dti direct, and cannot say enough good things about the service I received. A member of the support team FaceTimed with me initially to troubleshoot and continued to FaceTime with me and ship replacement parts at no expense to me until we found the problem. I am happy to say the car now starts, and my sons couldn’t be more excited!

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AngryMomma
GB

Poor quality, nothing like the description, malfunctions I purchased 24v 6 wheeler Freddo tractor trailer 2 seater ride on with dump cart and parental remote ($699.99) on June 2,2023. The box arrived on time- beat up and damage, like most packages. I understand that can happen, however when putting together the tractor after reading and following the directions, we discovered many factory errors with it. The battery is NOT 24V. The couple of times my child used it, it didn't go past a 12v battery, even with it on high speed. It does not charge now and when it did charge, it did not hold a charge for longer than 1 hr with less than a week of use- we have followed the explicit directions for charging. The seatbelt does not buckle and the windsheld does not fit in the designated locations- so they are no use. The dump cart malfunctions by not even moving. I am extremely disappointed with the quality of this product for the cost of it. The description of this product on the website is nothing like what we received. I have reached out to the company to discuss options for a correction to this situation.

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Marie
GB

Refused to send replacement parts and insurance will not cover Refused to send replacement parts to replace faulty ones, citing physical damage. The plastic casing around the wheel motors cracked during regular usage. The additional insurance I purchased for the Freddo Toys 4 seater dune buggy also would not cover the motors since the DTI said they were physically damaged. 4 broken motors x $50. = $200. more out of my pocket within 60 days of purchasing a $2,000. toy (plus it takes a month or more to get replacement parts delivered apparently). The metal frame of the vehicle also cracked and almost gave way which would have seriously injured my grandkids of 3 and 6 years old. I was told I had to have that welded because they would not accept a return and would not send a new frame. I am about to order 2 new front tires because the tires have worn down smooth under normal use with <150lbs total weight of riders at all times. Just not a quality item.

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Michael Dominguez
GB

New steering wheel I broke the steering wheel on my grandsons power wheels truck. The staff was instrumental in helping me locate a new one and get it to me quickly so my grandson could drive his truck. I am truly grateful

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Judy Smith
GB

Very fast service Propmt, delivery was on time

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