Brandon Gebhart
GBThe 4 seat 24 volt Freddo ATV was… The 4 seat 24 volt Freddo ATV was advertised with having parental remote control. That was the only reason I purchased. Upon assembly I realized there was no remote. When I contacted DTI they told me it would cost a bunch of money to return and offered me a small discount. This was a very large purchase. They have since updated the website so I gave them 3 stars. Very cool car, just no remote.
Jason Conforti
GBMade cheaply The tractor worked (ok) for about two months and then just stopped working altogether. Main problem was electrical issues. When you press the gas pedal the tractor will no longer run. The horn, lights, and radio all work so we know it’s not a battery issue…. Poor electrical wiring likely. Avoid, not worth it.
Brittany Guffey
GBExcellent customer service I purchased a ride-on battery powered car from a local sports store. Unfortunately, the car ran once and then would no longer start. I contacted customer support, serviced by dti direct, and cannot say enough good things about the service I received. A member of the support team FaceTimed with me initially to troubleshoot and continued to FaceTime with me and ship replacement parts at no expense to me until we found the problem. I am happy to say the car now starts, and my sons couldn’t be more excited!
Michael Dominguez
GBNew steering wheel I broke the steering wheel on my grandsons power wheels truck. The staff was instrumental in helping me locate a new one and get it to me quickly so my grandson could drive his truck. I am truly grateful
Daisy
GBSo far so good So far so good. My husband has not put the cart together yet, so hopefully all is well. I had a question for DTI and they immediately responded to me. I did not expect such a quick response. Hope all will go well with the purchase.