Santos Rogel
GBRupesh got my problem solved… Rupesh got my problem solved immediately. I did not have to wait, and he was very responsive in a timely manner. Thank you for your help Rupesh!
George Duncan
GBExcellent customer service Our product was delivered with a damaged box. Contacted surface asked us to send pictures of box. Very quick response confirming damage to box. Authorized to open box and check for damage. I assembled the corvette and found no damaged peices. I didn't follow up with Dtidirect.com. a couple of days later received calls to confirm all parts were included and no parts were damaged.
Judy Smith
GBVery fast service Propmt, delivery was on time
Brandon Gebhart
GBThe 4 seat 24 volt Freddo ATV was… The 4 seat 24 volt Freddo ATV was advertised with having parental remote control. That was the only reason I purchased. Upon assembly I realized there was no remote. When I contacted DTI they told me it would cost a bunch of money to return and offered me a small discount. This was a very large purchase. They have since updated the website so I gave them 3 stars. Very cool car, just no remote.
robin dutko
GBGreat experience would not hesitate to do business with them again!! … Customer service went above and beyond to make our purchase a good experience. Shipping was quick. The car arrived cracked on the back (no one’s fault it must of happened in shipping) and they were very quick to resolve the issue. Car is way better than expected on how it performs. Most importantly I have one happy little grandson!