George Duncan
GBExcellent customer service Our product was delivered with a damaged box. Contacted surface asked us to send pictures of box. Very quick response confirming damage to box. Authorized to open box and check for damage. I assembled the corvette and found no damaged peices. I didn't follow up with Dtidirect.com. a couple of days later received calls to confirm all parts were included and no parts were damaged.
Shiela Mellott
GBThe $2149 Freddo 48v 4- seater dune… The $2149 Freddo 48v 4- seater dune buggy that was delivered had a crack in the back floor board !!! At first they were emailing me back and forth, I sent pictures of the crack the box it came in and the pallet it was delivered on!!! Then I hear nothing back!!! Unprofessional and a total rip off in my opinion!! And the picture of the crack was taken as we were putting it together so they knew it had not even been used!!
Sarah Roberts
GBWrong tracking. But worked out Extra part worked great and was easy enough to install. Only complaint is the tracking originally sent to me was not our tracking number. But the correct part did arrive eventually.
Daisy
GBSo far so good So far so good. My husband has not put the cart together yet, so hopefully all is well. I had a question for DTI and they immediately responded to me. I did not expect such a quick response. Hope all will go well with the purchase.
Peng Vang
GBGreat customer service Great customer service. Helped me find the correct replacement parts. Parts were sent out in a timely manner.