Joan Quinn
GBGreat Products and Customer Service I ordered the Mercedes for my niece and it was shipped to an address in New Jersey. The company shipped another Mercedes immediately and it was received within the week.
Sarah Roberts
GBWrong tracking. But worked out Extra part worked great and was easy enough to install. Only complaint is the tracking originally sent to me was not our tracking number. But the correct part did arrive eventually.
Jodi Thomas
GBFreddo UTV 2 Seater Ride On When we received our little Freddo UTV Ride On and pulled it from the box, it was cracked in a few places. We chose to take it back to the warehouse and exchange it instead of having another one shipped. All turned out well and there were no issues. Cutest little desert style car.
Brittany Guffey
GBExcellent customer service I purchased a ride-on battery powered car from a local sports store. Unfortunately, the car ran once and then would no longer start. I contacted customer support, serviced by dti direct, and cannot say enough good things about the service I received. A member of the support team FaceTimed with me initially to troubleshoot and continued to FaceTime with me and ship replacement parts at no expense to me until we found the problem. I am happy to say the car now starts, and my sons couldn’t be more excited!
Shiela Mellott
GBThe $2149 Freddo 48v 4- seater dune… The $2149 Freddo 48v 4- seater dune buggy that was delivered had a crack in the back floor board !!! At first they were emailing me back and forth, I sent pictures of the crack the box it came in and the pallet it was delivered on!!! Then I hear nothing back!!! Unprofessional and a total rip off in my opinion!! And the picture of the crack was taken as we were putting it together so they knew it had not even been used!!