Excellent customer service Our product was delivered with a damaged box. Contacted surface asked us to send pictures of box. Very quick response confirming damage to box. Authorized to open box and check for damage. I assembled the corvette and found no damaged peices. I didn't follow up with Dtidirect.com. a couple of days later received calls to confirm all parts were included and no parts were damaged.

The $2149 Freddo 48v 4- seater dune… The $2149 Freddo 48v 4- seater dune buggy that was delivered had a crack in the back floor board !!! At first they were emailing me back and forth, I sent pictures of the crack the box it came in and the pallet it was delivered on!!! Then I hear nothing back!!! Unprofessional and a total rip off in my opinion!! And the picture of the crack was taken as we were putting it together so they knew it had not even been used!!

Wrong item was shipped. Waited two weeks for delivery. When the freight truck showed up to deliver, it was a completely different product then what was ordered. Wouldn't have been that big of a deal if it was a cheap item. But I spent close to $2000. I would expect Amazon level shipping and customer service.

Poor quality, nothing like the description, malfunctions I purchased 24v 6 wheeler Freddo tractor trailer 2 seater ride on with dump cart and parental remote ($699.99) on June 2,2023. The box arrived on time- beat up and damage, like most packages. I understand that can happen, however when putting together the tractor after reading and following the directions, we discovered many factory errors with it. The battery is NOT 24V. The couple of times my child used it, it didn't go past a 12v battery, even with it on high speed. It does not charge now and when it did charge, it did not hold a charge for longer than 1 hr with less than a week of use- we have followed the explicit directions for charging. The seatbelt does not buckle and the windsheld does not fit in the designated locations- so they are no use. The dump cart malfunctions by not even moving. I am extremely disappointed with the quality of this product for the cost of it. The description of this product on the website is nothing like what we received. I have reached out to the company to discuss options for a correction to this situation.

Made cheaply The tractor worked (ok) for about two months and then just stopped working altogether. Main problem was electrical issues. When you press the gas pedal the tractor will no longer run. The horn, lights, and radio all work so we know it’s not a battery issue…. Poor electrical wiring likely. Avoid, not worth it.