Jodi Thomas
GBFreddo UTV 2 Seater Ride On When we received our little Freddo UTV Ride On and pulled it from the box, it was cracked in a few places. We chose to take it back to the warehouse and exchange it instead of having another one shipped. All turned out well and there were no issues. Cutest little desert style car.
robin dutko
GBGreat experience would not hesitate to do business with them again!! … Customer service went above and beyond to make our purchase a good experience. Shipping was quick. The car arrived cracked on the back (no one’s fault it must of happened in shipping) and they were very quick to resolve the issue. Car is way better than expected on how it performs. Most importantly I have one happy little grandson!
Brittany Guffey
GBExcellent customer service I purchased a ride-on battery powered car from a local sports store. Unfortunately, the car ran once and then would no longer start. I contacted customer support, serviced by dti direct, and cannot say enough good things about the service I received. A member of the support team FaceTimed with me initially to troubleshoot and continued to FaceTime with me and ship replacement parts at no expense to me until we found the problem. I am happy to say the car now starts, and my sons couldn’t be more excited!
Daisy
GBSo far so good So far so good. My husband has not put the cart together yet, so hopefully all is well. I had a question for DTI and they immediately responded to me. I did not expect such a quick response. Hope all will go well with the purchase.
Peng Vang
GBGreat customer service Great customer service. Helped me find the correct replacement parts. Parts were sent out in a timely manner.