Peng Vang
GBGreat customer service Great customer service. Helped me find the correct replacement parts. Parts were sent out in a timely manner.
AngryMomma
GBPoor quality, nothing like the description, malfunctions I purchased 24v 6 wheeler Freddo tractor trailer 2 seater ride on with dump cart and parental remote ($699.99) on June 2,2023. The box arrived on time- beat up and damage, like most packages. I understand that can happen, however when putting together the tractor after reading and following the directions, we discovered many factory errors with it. The battery is NOT 24V. The couple of times my child used it, it didn't go past a 12v battery, even with it on high speed. It does not charge now and when it did charge, it did not hold a charge for longer than 1 hr with less than a week of use- we have followed the explicit directions for charging. The seatbelt does not buckle and the windsheld does not fit in the designated locations- so they are no use. The dump cart malfunctions by not even moving. I am extremely disappointed with the quality of this product for the cost of it. The description of this product on the website is nothing like what we received. I have reached out to the company to discuss options for a correction to this situation.
Eric Besemer
GBWrong item was shipped. Waited two weeks for delivery. When the freight truck showed up to deliver, it was a completely different product then what was ordered. Wouldn't have been that big of a deal if it was a cheap item. But I spent close to $2000. I would expect Amazon level shipping and customer service.
Daisy
GBSo far so good So far so good. My husband has not put the cart together yet, so hopefully all is well. I had a question for DTI and they immediately responded to me. I did not expect such a quick response. Hope all will go well with the purchase.
Sarah Roberts
GBWrong tracking. But worked out Extra part worked great and was easy enough to install. Only complaint is the tracking originally sent to me was not our tracking number. But the correct part did arrive eventually.