The quality of product is excellent The quality of product is excellent! And so cute! I gave 4 instead of 5 stars because I didn’t receive any communication about shipping, so I had no idea when my product was going to arrive (a little frustrating since it was a Christmas gift). When I would look up the order number, it said my order did not exist. But then it came!

Poor material I ordered two personalized piggy banks as Christmas gifts. Shipping took forever but glad they arrived before Christmas. Similar to other review, I wasn’t expecting to put together the banks myself. It was a little difficult trying to line the puzzle pieces together to make sure that it didn’t come apart immediately. The material is quite flimsy, and the parts do not connect together firmly.

Still waiting for my order....3+ months I also placed an order in October and heard nothing for months. Called and left a message in early January then got an email the next day my order was shipped. Still haven't received it. "Support" email gets you no response. Possibly the orders received were overwhelming but company should reach out to customers and at least give a status. Very dissappointing.

Customer service was excellent Customer service was excellent. Speedy response to issue and sent a replacement free of charge. My issue is with quality of materials. Piggy bank gets sent with instructions for assembly. Very cute, very aesthetically pleasing item. Extremely fragile and cracked/broke in multiple places when trying to put it together. I was incredibly gentle in attempting to put these piggy banks together and still cracked wood in several places.

High quality products and responsive customer service I was so pleased with the product Kindlytoys provided. It was a puzzle with my granddaughters name and zoo animals which was the theme of her 1st birthday party. Unfortunately one of their dogs chewed a couple of the letters. Kindlytoys was very responsive when I requested about getting replacement letters a year after my original purchase. Can't thank them enough and I highly recommend them.