Horible customer service Horible customer service. No phone number to talk directly to anyone. I ordered a product over 2 weeks ago and still no email, no tracking number. Would highly suggest going elsewhere with better customer service.

Do not buy this item Do not buy this item. It is a piece of garbage for what you pay. The quality is definitely not there by a long shot. The rifle stock broke the very first time using it. I was very disappointed because I had high hopes for this product but it failed me miserably especially after waiting over a month to receive it and brake on the first use. This is very disappointing because I really wanted to like this product

You're taking a gamble with this product. Take a gamble. Read the other reviews around here too. Either the product was received and people love it, or they had little to no communication with awful customer service, and an incomplete order. I had a nice back and forth with the awful customer service rep regarding my purchase missing items, and their response the entire time was "No, you got everything." over and over again. It was only once I close the conversation they said "Oh you don't want a ticket? You don't want to use that 1 year warranty mentioned nowhere on the product? Ok! :)" At any point during our 11 emails that could have been mentioned, but it wasn't. I don't know about you, but when a customer loses $80 to a company, the last thing they should be doing is getting mocked by the business. I will happily share our interactions with anyone who asks, so you can see what you're possibly in for. If you do order this product, I wish you luck in that you actually receive everything. I would also add you could easily get a 3d printed file and make this item yourself for less than $30 USD, seriously, look it up. Most expensive parts would be the metal rod for the stock (easily replaceable with something cheaper) and getting the grips for the controller. You'd probably get better quality too since they shipped it right out of the printer covered in the resin hairs that take minimal effort to remove, but I expect nothing less from the interactions with this company. I hope this review finds you onlookers, in hopes you take your business somewhere reliable, because this isn't the place. Edit: I implore you to read their response to this and know that the picture I sent had the parts missing, because I had not received them. Again, order this product at your own risk, and research other stocks! There are actually much better quality ones out there that I wish I had seen sooner.

First I was sent the wrong one and had… First I was sent the wrong one and had to pay for shipping again on the second one and it didn’t even come with the correct attachment for my VR in which the person who was supposed to “help me” told me tuff luck I will have to buy another one. I received the correct things only to discover it’s completely impractical to use on most VR games

Checks all the boxes Excellent customer service, included a bungie sling-For Free-,helped me with any questions, and very high quality equipment. OlenVR is one of the best companies for high quality stuff.