I bought the SPINE meta quest 3 stock… I bought the SPINE meta quest 3 stock and the right controller mount broke after about an hour of moderate use. Have yet to get a response for a replacement part. *edit: they replied and said they would replace it. upping it to 4 stars for good support.

Checks all the boxes Excellent customer service, included a bungie sling-For Free-,helped me with any questions, and very high quality equipment. OlenVR is one of the best companies for high quality stuff.

First I was sent the wrong one and had… First I was sent the wrong one and had to pay for shipping again on the second one and it didn’t even come with the correct attachment for my VR in which the person who was supposed to “help me” told me tuff luck I will have to buy another one. I received the correct things only to discover it’s completely impractical to use on most VR games

The Spine stock is a decent product The Spine stock is a decent product. Fulfills what I wanted. 2 big issues I had: 1. The only one I got was for my Rift S and one of the controller attachments came partially broken. Still worked and I wasn't using it a lot so I didn't ask for a refund. 2. Both the Spine stock and the controller attachments have basically ZERO chamfers or fillets. This makes them very uncomfortable if you accidentally knock it against your body or if you grab the controller attachments wrong. Also for the Quest 3 controllers (I ordered just the replacement attachments), it made it really hard to get on and off and scratched the controllers. I added my own fillets to fix the issue but it should have been done from the factory. Overall, the products are really poorly engineered and I don't think I would buy another product, tho I'm happy enough with what I have after I added fillets manually. It also doesn't help that they are 3D printed; I'm pretty sure that's why my first one broke in shipping.

The worst company I’ve ever done… The worst company I’ve ever done business with. They just didn’t send my son his stock for two months with no communication. I finally sent them an email asking about my order, the next day they replied with a tracking number and nothing else. I asked for an apology and maybe an explanation and have been ignored. Horrible customer service.