First I was sent the wrong one and had… First I was sent the wrong one and had to pay for shipping again on the second one and it didn’t even come with the correct attachment for my VR in which the person who was supposed to “help me” told me tuff luck I will have to buy another one. I received the correct things only to discover it’s completely impractical to use on most VR games

The Spine stock is a decent product The Spine stock is a decent product. Fulfills what I wanted. 2 big issues I had: 1. The only one I got was for my Rift S and one of the controller attachments came partially broken. Still worked and I wasn't using it a lot so I didn't ask for a refund. 2. Both the Spine stock and the controller attachments have basically ZERO chamfers or fillets. This makes them very uncomfortable if you accidentally knock it against your body or if you grab the controller attachments wrong. Also for the Quest 3 controllers (I ordered just the replacement attachments), it made it really hard to get on and off and scratched the controllers. I added my own fillets to fix the issue but it should have been done from the factory. Overall, the products are really poorly engineered and I don't think I would buy another product, tho I'm happy enough with what I have after I added fillets manually. It also doesn't help that they are 3D printed; I'm pretty sure that's why my first one broke in shipping.

Stock itself looks great! Quest 3 controller mounts fragile. Stock itself looks great! Decent weight and solid quality. I bought the spine red and black edition for the meta quest 3. Only issue I have currently is the controller magnetic mounts were a little fragile. Install of the left one broke immediately, right one went on no problem. They seemed a little small for the controllers. Waiting on response from OlenVR on replacement policy.

Needs re-engineering. Multiple points here (spine stock) 1. You can't tell on the website, but it's 3d printed. That's fine, but mine arrived filthy. Extra filament strings hanging off of it. Looks like their plate was dirty because where they broke it off was caked in what looked like old layers of filament 2. When you clip the controllers on, the rear one is perfect, however, the front controller is angled in such a way that you can't turn left (right handed) or right if you're left handed. I'm 6'1 and 220 lbs. First thought was I'm too big, but my wife had a tough time turning as well and shes tiny. You can do it, but you have to keep your wrist bent backwards the entire time. The stock is extremely uncomfortable. 3. No big deal, but it added to my frustration. The QR code for assembly doesn't scan so I had to search for instructions. I found a youtube video that partially showed how and did the rest by looking at a picture of it. 4. The sleeve that slides into the controllers creaks when breaking away, so I didn't trust them fully to hold my controllers in. 5. Stock is a set length. You can't change it. Bottom line the product is unusable in its current state. It needs to be redesigned and needs a better printing process. I wouldn't use it if it was free because of how uncomfortable it was to hold for more than a couple minutes. Solid idea, wrong execution. To reply: I emailed approximately an hour beforehand, so not enough time for yall to see it I'm sure. I assure you there is no user error, just a bad angle and my big hands. As for the weight, it's not heavy at all, I thought it was rather light. I appreciate the reply and look forward to hearing from you. Review modified for quick replies and good customer service. Thank you!

Horible customer service Horible customer service. No phone number to talk directly to anyone. I ordered a product over 2 weeks ago and still no email, no tracking number. Would highly suggest going elsewhere with better customer service.