Beware Beware. This company is a scam!! Sent broken items then to send replacement charged for shipping.1yr later never received replacement. Be careful ordering from these type of shady businesses. Just read the reviews for this company before buying. They do the same thing over and over then respond to a review as if they’re the victim LOL. 24% of reviews are 1 star there’s no explanation for that. This company is a fraud. **response** Yes we did reach out to you and this was your same excuse “must have been a mistake”. 4 months later item still shows waiting to ship. At this point you can keep the item and you earn 1 star. Anyone reading this just know you have a 1 and 4 chance they’ll be a problem with your order. Not good. 25% of your reviews are 1star. Please figure out your QC. It’s unacceptable taken people’s money and not providing the product. Good day to you.

Checks all the boxes Excellent customer service, included a bungie sling-For Free-,helped me with any questions, and very high quality equipment. OlenVR is one of the best companies for high quality stuff.

The Spine stock is a decent product The Spine stock is a decent product. Fulfills what I wanted. 2 big issues I had: 1. The only one I got was for my Rift S and one of the controller attachments came partially broken. Still worked and I wasn't using it a lot so I didn't ask for a refund. 2. Both the Spine stock and the controller attachments have basically ZERO chamfers or fillets. This makes them very uncomfortable if you accidentally knock it against your body or if you grab the controller attachments wrong. Also for the Quest 3 controllers (I ordered just the replacement attachments), it made it really hard to get on and off and scratched the controllers. I added my own fillets to fix the issue but it should have been done from the factory. Overall, the products are really poorly engineered and I don't think I would buy another product, tho I'm happy enough with what I have after I added fillets manually. It also doesn't help that they are 3D printed; I'm pretty sure that's why my first one broke in shipping.

Great quality and custom options. Surpassed my expectations, thought there were missing pieces but turns out I was sitting on them. My fat ass.

Needs re-engineering. Multiple points here (spine stock) 1. You can't tell on the website, but it's 3d printed. That's fine, but mine arrived filthy. Extra filament strings hanging off of it. Looks like their plate was dirty because where they broke it off was caked in what looked like old layers of filament 2. When you clip the controllers on, the rear one is perfect, however, the front controller is angled in such a way that you can't turn left (right handed) or right if you're left handed. I'm 6'1 and 220 lbs. First thought was I'm too big, but my wife had a tough time turning as well and shes tiny. You can do it, but you have to keep your wrist bent backwards the entire time. The stock is extremely uncomfortable. 3. No big deal, but it added to my frustration. The QR code for assembly doesn't scan so I had to search for instructions. I found a youtube video that partially showed how and did the rest by looking at a picture of it. 4. The sleeve that slides into the controllers creaks when breaking away, so I didn't trust them fully to hold my controllers in. 5. Stock is a set length. You can't change it. Bottom line the product is unusable in its current state. It needs to be redesigned and needs a better printing process. I wouldn't use it if it was free because of how uncomfortable it was to hold for more than a couple minutes. Solid idea, wrong execution. To reply: I emailed approximately an hour beforehand, so not enough time for yall to see it I'm sure. I assure you there is no user error, just a bad angle and my big hands. As for the weight, it's not heavy at all, I thought it was rather light. I appreciate the reply and look forward to hearing from you. Review modified for quick replies and good customer service. Thank you!