What happened when my cards didn't arrive. I ordered my cards and got free shipping due to a promotion. The cards were due to arrive on a tuesday and I even got the tracking saying they had been delivered. Except they hadn't. After three more days of waiting to see if maybe they would show up and having no luck, I reached out to altersleeves to ask what my options were. I was expecting to have to reorder my entire order but AlterSleeves was incredible and told me they would resend my order with no additional payment needed. I will 100% be coming back to AlterSleeves and ordering more great product from them again.

Easy to deal with Easy to deal with. No issues. The only thing I would want to change would be the option for tracked postage. Received everything as expected. Thanks Alter Sleeves!

I contacted customer support about sleeve misalignment. I contacted customer support about some sleeves that had an alignment issue. I had intended to purchase replacements if they were available, but after seeing images of the sleeves I had I was given a replacement free of charge! Very happy with the help received!

Quick shipping everything arrived… Quick shipping everything arrived quickly and well packaged.

Great company to work with. I made contact with them due to an order not coming in February after placing it in November. They worked with me to send a completely new set of sleeves, at no additional cost. They even threw in an extra holiday sleeve for a Command Tower. The team was friendly and very helpful. They answered any follow up questions I had promptly.