Naptiva
GBWhat happened when my cards didn't arrive. I ordered my cards and got free shipping due to a promotion. The cards were due to arrive on a tuesday and I even got the tracking saying they had been delivered. Except they hadn't. After three more days of waiting to see if maybe they would show up and having no luck, I reached out to altersleeves to ask what my options were. I was expecting to have to reorder my entire order but AlterSleeves was incredible and told me they would resend my order with no additional payment needed. I will 100% be coming back to AlterSleeves and ordering more great product from them again.
Carl Non
NZEasy to deal with Easy to deal with. No issues. The only thing I would want to change would be the option for tracked postage. Received everything as expected. Thanks Alter Sleeves!
Johnny Lamb
GBI contacted customer support about sleeve misalignment. I contacted customer support about some sleeves that had an alignment issue. I had intended to purchase replacements if they were available, but after seeing images of the sleeves I had I was given a replacement free of charge! Very happy with the help received!
Nick Komp
GBQuick shipping everything arrived… Quick shipping everything arrived quickly and well packaged.
James Aulby
GBGreat company to work with. I made contact with them due to an order not coming in February after placing it in November. They worked with me to send a completely new set of sleeves, at no additional cost. They even threw in an extra holiday sleeve for a Command Tower. The team was friendly and very helpful. They answered any follow up questions I had promptly.