The customer service team provided… The customer service team provided excellent communication with me about my order. It shipped in a timely manner & arrived before Xmas. The quality was great of the toys and I’m so excited to share the grumpy octopus with my family members.

Grumpy Octopus Never Arrived. Sent Free Replacement Immediately I ordered a Grumpy Octopus back in March for my wife, which sadly never arrived - couriers fault not the company. After realising it wasn't going to come I reached out to the team at Grumpy Octopus who immediately sent a replacement at no cost to me. I couldn't be happier with the item or the service. They really went above and beyond to help me out. 100% can recommend.

The grumpiest and the cutiest octopuses ever! I've ordered Grumpy Baby Octopus and received it within 10 days, despite of the approaching Christmas. The toy is awesome, probably the funniest I've ever seen, quality without any complaints. However shopping experience can be improved: there is no way no see or charge your data after you place an order. But considering great support service this should not be a problem.

Fantastic Honestly, great product and great service (love the grumpyness). The octopus is great quality and looks perfect! My package got lost during the delivery, i got in contact with them (and they replied the next day to help me). I will definitely buy more of this collection in the future.

A long journey from US to UK but it's finally here and I love it It took a while to arrive (delivered to UK). I've ordered in November and it arrived yesterday, right on time before moving to a new address, but it took longer than usual also because of the Black Friday. I got very prompt replies to all my emails and they kept me updated everytime I asked. So if you have any problems with your order, they will be happy to assist. The toy is absolutely gorgeous. Quite big and good quality. So happy about it! Thank you guys!