Great quality, super cute, and hilarious! I ordered two plush grumpy Octopies, a grumpy penguin, a grumpy sloth, and a stress Octopus and they all were great quality! The plush ones were larger than I expected, but they are so soft and cute. They come with their own little story tags which makes them even funnier. The business was great to deal with even when the sloth took a little longer to ship out. I reached out to the company and they responded very quickly letting me know it would be just a little longer and then sent me a tracking number when it was shipped. I definitely recommend getting ANY of the grumpy family because they will definitely brighten your day any time you see them!

Terrible service! Complete incompetents. Terrible service. I ordered three toys, they shipped each toy in a separate order!!! And after three weeks they have not yet arrived. One package is coming by UPS, one is coming by dhl courrier. And dhl courrier says that they attempted delivery, which is an obvious lie, because we were home all- day and we live in a house, no appartment, just one door. All delivery drivers just leave the packages at the door. The customer service staff can’t even tell me where the packages are. The third toy hasn’t even shipped it seems after three weeks! They don’t know. They claim that they were somehow surprised by christmas, a holiday that arrives on the same day every year surprised them!? Complete incompetents and none of these gifts will arrive before Christmas as promised.

Great experience I am really excited. The product (grumpy octopus) is really great. Well made and it looks like the photos. Now to customer service: If I could, I would give it 10 stars. Unfortunately my first order was lost in the mail. I promptly received a reply to my email and a replacement was sent immediately. Even though I live in Germany, shipping was very fast. I will order here again and can fully recommend it.

The customer service team provided… The customer service team provided excellent communication with me about my order. It shipped in a timely manner & arrived before Xmas. The quality was great of the toys and I’m so excited to share the grumpy octopus with my family members.

GREAT COMPANY and even CUTER PRODUCTS I foolishly typed in the wrong zip code for my first order and lost my grump in the mail!! They handled it so quickly and swiftly with absolutely no hassle to me and I am 100% planning to have a long standing relationship with this company. Everything came without damage and way cuter than anticipated. They even sent a follow up email to ensure the safe arrival. GREAT COMPANY and even CUTER PRODUCTS.