A long journey from US to UK but it's finally here and I love it It took a while to arrive (delivered to UK). I've ordered in November and it arrived yesterday, right on time before moving to a new address, but it took longer than usual also because of the Black Friday. I got very prompt replies to all my emails and they kept me updated everytime I asked. So if you have any problems with your order, they will be happy to assist. The toy is absolutely gorgeous. Quite big and good quality. So happy about it! Thank you guys!

Great service experience The delivery time would a bit longer if you are not living in the US. but I have to say their customer service agent is doing outstanding work since they will keep in touch with you until your order arrives if you ever contact them.

Amazing customer service Amazing customer service, we love our Grumpy Dinosaur!!

Overall great experience Overall great experience, can only recommend for future buyers. The product is even better than you can see from the pictures. It is big, squishy, fluffy and super grumpy. The communication and attitude of the seller was awesome, helpful and most importantly prompt.

Grumpy Octopus Never Arrived. Sent Free Replacement Immediately I ordered a Grumpy Octopus back in March for my wife, which sadly never arrived - couriers fault not the company. After realising it wasn't going to come I reached out to the team at Grumpy Octopus who immediately sent a replacement at no cost to me. I couldn't be happier with the item or the service. They really went above and beyond to help me out. 100% can recommend.