Terrible service! Complete incompetents. Terrible service. I ordered three toys, they shipped each toy in a separate order!!! And after three weeks they have not yet arrived. One package is coming by UPS, one is coming by dhl courrier. And dhl courrier says that they attempted delivery, which is an obvious lie, because we were home all- day and we live in a house, no appartment, just one door. All delivery drivers just leave the packages at the door. The customer service staff can’t even tell me where the packages are. The third toy hasn’t even shipped it seems after three weeks! They don’t know. They claim that they were somehow surprised by christmas, a holiday that arrives on the same day every year surprised them!? Complete incompetents and none of these gifts will arrive before Christmas as promised.

What a wonderful squishy grumpy… What a wonderful squishy grumpy octopus. It was better then expected. Believe it or not, I actually had an issue with the delivery. It appeared to be stuck in a hub somewhere. (Thanks to the shop app I was able to track it). It sat in the same place for a week. That's when I reached out to support. Wow! It was like they were sitting there waiting for me to call. They immediately began checking into the issue. I was also contacted by USPS and the next day my package was on its way. If I didn't know any better I would think they sent someone down there to personally take care of the issue. Great product, great service. Couldn't ask for more

I bought the Grumpy Octopus for my…Daughter I bought the Grumpy Octopus for my daughter. It is just as awesome in person as it is on the website. I will definitely be buying all of the different Grumpy Animals for her.

Amazing customer service Amazing customer service, we love our Grumpy Dinosaur!!

Honest Saying Honestly saying, cannot be happier with the product and service. Customer service deserves 5 stars for doing a great job. Delivery time was but of pain as it stuck at the same hub for more than 15 days no wonder why, if this area could be looked after please. But you’re amazing overall. Thanks for a good experience. Highly recommended