Terrible service! Complete incompetents. Terrible service. I ordered three toys, they shipped each toy in a separate order!!! And after three weeks they have not yet arrived. One package is coming by UPS, one is coming by dhl courrier. And dhl courrier says that they attempted delivery, which is an obvious lie, because we were home all- day and we live in a house, no appartment, just one door. All delivery drivers just leave the packages at the door. The customer service staff can’t even tell me where the packages are. The third toy hasn’t even shipped it seems after three weeks! They don’t know. They claim that they were somehow surprised by christmas, a holiday that arrives on the same day every year surprised them!? Complete incompetents and none of these gifts will arrive before Christmas as promised.

Fantastic Honestly, great product and great service (love the grumpyness). The octopus is great quality and looks perfect! My package got lost during the delivery, i got in contact with them (and they replied the next day to help me). I will definitely buy more of this collection in the future.

Amazing customer service Amazing customer service, we love our Grumpy Dinosaur!!

Great gift- just adorable! What a great product- just adorable. I purchased the octopus and the penguin for my boys. I thought they were so cute. My kids did too! And customer service was great! I had issues with delivery on one, not only did they keep me posted, when it did delivered, they followed up with a email to be sure I was happy. Great customer service.

Great service experience The delivery time would a bit longer if you are not living in the US. but I have to say their customer service agent is doing outstanding work since they will keep in touch with you until your order arrives if you ever contact them.