A long journey from US to UK but it's finally here and I love it It took a while to arrive (delivered to UK). I've ordered in November and it arrived yesterday, right on time before moving to a new address, but it took longer than usual also because of the Black Friday. I got very prompt replies to all my emails and they kept me updated everytime I asked. So if you have any problems with your order, they will be happy to assist. The toy is absolutely gorgeous. Quite big and good quality. So happy about it! Thank you guys!

Great gift- just adorable! What a great product- just adorable. I purchased the octopus and the penguin for my boys. I thought they were so cute. My kids did too! And customer service was great! I had issues with delivery on one, not only did they keep me posted, when it did delivered, they followed up with a email to be sure I was happy. Great customer service.

Fantastic Honestly, great product and great service (love the grumpyness). The octopus is great quality and looks perfect! My package got lost during the delivery, i got in contact with them (and they replied the next day to help me). I will definitely buy more of this collection in the future.

Overall great experience Overall great experience, can only recommend for future buyers. The product is even better than you can see from the pictures. It is big, squishy, fluffy and super grumpy. The communication and attitude of the seller was awesome, helpful and most importantly prompt.

Customer Service was awesome Customer Service was awesome. My Grumpy Shark didn't get shipped right away and customer service was right on it. Had it resolved and shipped out same day I contacted them.