ToyWiz.com

image
4.15
Based on 20 Reviews

5

75.00%

4

5.00%

3

0.00%

2

0.00%

1

20.00%
About ToyWiz.com

We are a family-owned small business that started 30+ years ago with a small retail shop. Now we offer the most complete selection of the hottest toys, action figures & trading card games anywhere in the world! We work relentlessly to bring you an easy to navigate, 100% safe & secure, fully stocked with guaranteed authentic merchandise on-line store. At ToyWiz.com, there are a 3 rules we live by.... Largest Selection of Guaranteed Authentic Merchandise, Competitive Pricing & Great Customer Service. With those 3 qualities in place, we will always stand out from the crowd. When you do business with us, you can trust that we take your business very seriously. Our online store is open for business 24 hours a day, 7 days a week, 365 days a year! Also, if you check out the Information & Help Center at the bottom of every page, you just might find the answer to a question you have. In the meantime, enjoy our site because we enjoy bringing it to you!

Tags

You need to Login first to submit your review.

image
KaSandra Blanco
GB

Ameet was very helpful! Ameet was very helpful!! I needed to edit an order to have part of it ship out for Christmas and reorder the pre-order items to ship out in January. He was wonderful with customer service, calling and emailing back, and getting my items sent out! Will be ordering more items for sure! Thank you!!

image
John Roberts
GB

Forrest Gump said it best..... "Customer Service" is like a box of chocolates......never know what you are going to get. Well in this case, IT WAS AN AMAZING EXPERIENCE! Rebecca had my order pulled up before we even started, simply because I introduced myself. She explained everything in detail and even knew how to pronounce certain toys that only geeks like me know how to!!! Simply a great experience that left me smiling after the call. I work in a business that 100% relies on customer service. And when I encounter someone such as Rebecca, you either try to hire them for your business or ask to speak to their supervisor to let them know they have a star working for them.

image
Carla Grant
GB

Happy Customer I was a bit skeptical at first thinking I had read the product description wrong ar that it was misleading and it was not at all. I received exactly what I thought I was ordering and am so happy with my purchase. I will be purchasing from ToyWiz again for sure!

image
Daniel Thor
GB

Pre-ordered in Dec for February Ship as… Pre-ordered in Dec for February Ship as detailed. Emailed seller in March for update. They sent me a BS email about how covid 19 and inflation messing up their delay for product. And the only update they have was another preorder of the same product for July now. How can they start selling preorders for July when the 1st release wave of customers orders was not fulfilled yet. Scams. Do not buy. You've been warned.

image
Zack Sieb
GB

Great Customer Service Great Customer Service Placed an order in February but the product supplier never shipped out the item I pre-ordered, so Ameet who I chatted with multiple times took care of my concerns until we found a solution

We may use cookies or any other tracking technologies when you visit our website, including any other media form, mobile website, or mobile application related or connected to help customize the Site and improve your experience. learn more

Allow