Forrest Gump said it best..... "Customer Service" is like a box of chocolates......never know what you are going to get. Well in this case, IT WAS AN AMAZING EXPERIENCE! Rebecca had my order pulled up before we even started, simply because I introduced myself. She explained everything in detail and even knew how to pronounce certain toys that only geeks like me know how to!!! Simply a great experience that left me smiling after the call. I work in a business that 100% relies on customer service. And when I encounter someone such as Rebecca, you either try to hire them for your business or ask to speak to their supervisor to let them know they have a star working for them.

Customer Service No updates whatsoever about your order. Order an expensive toy in March and its already almost May and nothing. They just delete the product from their page. Awful customer service.

Great Customer Service Great Customer Service Placed an order in February but the product supplier never shipped out the item I pre-ordered, so Ameet who I chatted with multiple times took care of my concerns until we found a solution

Ameet I talked to Ameet when I called to check up on an order. He was straight-forward and kind of like ‘on it.’ He made sure to answer my questions and resolved the issue quickly. I’m really happy with the customer service with this company. They have always been responsive and helpful. I appreciate customer service like that.

I talked with Ameet in their customer… I talked with Ameet in their customer service dept. He was friendly and most helpful in helping me resolve my problem. He called me back promptly when he said he would after discussing my issue with a superior. Very good experience!