I had an issue with a pre-order for two… I had an issue with a pre-order for two Star Wars Pops. Unfortunately, Toy Wiz had trouble shipping promptly because they couldn't get the Pops in. Thy are birthday gifts, so I had to cancel so I could buy them elsewhere to meet my schedule. Toy Wiz understood my request and immediately issued a refund. There was no nonsense or obstruction. Although my experience was problematic, Ameet at Toy Wiz was totally professional and took care of it. I will go back to Toy Wiz the next time I'm looking for collectables. They were honest and treated me fairly. I think you can learn more about a retailer by difficult circumstances than easy ones. I recommend Toy Wiz very highly.

Great website!!! My item was in stock when it wasn’t anywhere else. Purchasing was easy and it arrived before it was expected. The item itself was packaged great. I would definitely order from here again and recommend others.

I am giving them 5 stars because the… I am giving them 5 stars because the customer service lived up to it! Not sure if UPS lost the package or the shipping department lost it but once we called customer service the 2nd time the representative spoke to the supervisor then shipped our merchandise overnight! But they lived up to it!

Ameet was very helpful! Ameet was very helpful!! I needed to edit an order to have part of it ship out for Christmas and reorder the pre-order items to ship out in January. He was wonderful with customer service, calling and emailing back, and getting my items sent out! Will be ordering more items for sure! Thank you!!

Put an order on March 25 for 2 cards… Put an order on March 25 for 2 cards they had in stock. 3 days later they sent me an email on the 28 stating they would cancel my order due to them not having them in stock. Really should be more aware of what they do and don't have in stock. Waste of time. Bad business practice.