ToyWiz.com

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4.15
Based on 20 Reviews

5

75.00%

4

5.00%

3

0.00%

2

0.00%

1

20.00%
About ToyWiz.com

We are a family-owned small business that started 30+ years ago with a small retail shop. Now we offer the most complete selection of the hottest toys, action figures & trading card games anywhere in the world! We work relentlessly to bring you an easy to navigate, 100% safe & secure, fully stocked with guaranteed authentic merchandise on-line store. At ToyWiz.com, there are a 3 rules we live by.... Largest Selection of Guaranteed Authentic Merchandise, Competitive Pricing & Great Customer Service. With those 3 qualities in place, we will always stand out from the crowd. When you do business with us, you can trust that we take your business very seriously. Our online store is open for business 24 hours a day, 7 days a week, 365 days a year! Also, if you check out the Information & Help Center at the bottom of every page, you just might find the answer to a question you have. In the meantime, enjoy our site because we enjoy bringing it to you!

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Daniel Thor
GB

Pre-ordered in Dec for February Ship as… Pre-ordered in Dec for February Ship as detailed. Emailed seller in March for update. They sent me a BS email about how covid 19 and inflation messing up their delay for product. And the only update they have was another preorder of the same product for July now. How can they start selling preorders for July when the 1st release wave of customers orders was not fulfilled yet. Scams. Do not buy. You've been warned.

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KaSandra Blanco
GB

Ameet was very helpful! Ameet was very helpful!! I needed to edit an order to have part of it ship out for Christmas and reorder the pre-order items to ship out in January. He was wonderful with customer service, calling and emailing back, and getting my items sent out! Will be ordering more items for sure! Thank you!!

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Pat
GB

I have contacted customer service 2… I have contacted customer service 2 times in reference to my order. Both times I was met by extremely competent and lovely customer service reps. The first rep was Danielle, who answered questions I had before placing my order and the second rep was Ameet to whom I spoke to today. Ameet helped expedite my order, sent me an email with tracking information and called me to let me know my item was shipping today. It is so very rare to be able to speak with any customer service representative who actually cares and doesn't just give lip service. I am truly impressed and will be buying from Toywiz from here on and recommending that my friends do the same. Both Danielle and Ameet are assets to the company.

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Erin Massey
GB

Great website!!! My item was in stock when it wasn’t anywhere else. Purchasing was easy and it arrived before it was expected. The item itself was packaged great. I would definitely order from here again and recommend others.

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Sergio Garcia
GB

Customer Service No updates whatsoever about your order. Order an expensive toy in March and its already almost May and nothing. They just delete the product from their page. Awful customer service.

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