TSi
GBI am giving them 5 stars because the… I am giving them 5 stars because the customer service lived up to it! Not sure if UPS lost the package or the shipping department lost it but once we called customer service the 2nd time the representative spoke to the supervisor then shipped our merchandise overnight! But they lived up to it!
kay me
GBAmeet I talked to Ameet when I called to check up on an order. He was straight-forward and kind of like ‘on it.’ He made sure to answer my questions and resolved the issue quickly. I’m really happy with the customer service with this company. They have always been responsive and helpful. I appreciate customer service like that.
Fran
GBI talked with Ameet in their customer… I talked with Ameet in their customer service dept. He was friendly and most helpful in helping me resolve my problem. He called me back promptly when he said he would after discussing my issue with a superior. Very good experience!
Charles T
GBReally like how the website is set up Really like how the website is set up.. It made it easy to find the cards I needed by being able to sort via # in the set. Order was shipped fast, accurate, and everything was in great condition upon receipt. Will definitely purchase again.
Rian Sama
GBAn exemplar of early 21st century awful online sellers If you like receiving items damaged in the mail, dealing with customer relations that makes Amazon seem considerate, and paying out of pocket for returns and exchanges then is this the seller for you!! For added grins and giggles, attempt calling and reaching someone from the company in person. You might be lucky enough to speak with a clueless spouse or aimless warehouse employee who knows less about the business than you do. They might honor a request for an exchange or they might call you uncooperative in asking for a refund. It's a crapshoot of a purchase! Take lots of pictures, get ready to wait in line at the post office or wherever, and remind yourself how far we have not come when buying clothes or collectibles or cars online. Miss the days after 9/11/2001? Look no further. Consumer exploitation is on its way!!