ToyWiz.com

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4.15
Based on 20 Reviews

5

75.00%

4

5.00%

3

0.00%

2

0.00%

1

20.00%
About ToyWiz.com

We are a family-owned small business that started 30+ years ago with a small retail shop. Now we offer the most complete selection of the hottest toys, action figures & trading card games anywhere in the world! We work relentlessly to bring you an easy to navigate, 100% safe & secure, fully stocked with guaranteed authentic merchandise on-line store. At ToyWiz.com, there are a 3 rules we live by.... Largest Selection of Guaranteed Authentic Merchandise, Competitive Pricing & Great Customer Service. With those 3 qualities in place, we will always stand out from the crowd. When you do business with us, you can trust that we take your business very seriously. Our online store is open for business 24 hours a day, 7 days a week, 365 days a year! Also, if you check out the Information & Help Center at the bottom of every page, you just might find the answer to a question you have. In the meantime, enjoy our site because we enjoy bringing it to you!

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kay me
GB

Ameet I talked to Ameet when I called to check up on an order. He was straight-forward and kind of like ‘on it.’ He made sure to answer my questions and resolved the issue quickly. I’m really happy with the customer service with this company. They have always been responsive and helpful. I appreciate customer service like that.

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Jose Flores
GB

Put an order on March 25 for 2 cards… Put an order on March 25 for 2 cards they had in stock. 3 days later they sent me an email on the 28 stating they would cancel my order due to them not having them in stock. Really should be more aware of what they do and don't have in stock. Waste of time. Bad business practice.

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Sergio Garcia
GB

Customer Service No updates whatsoever about your order. Order an expensive toy in March and its already almost May and nothing. They just delete the product from their page. Awful customer service.

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Rich Szerman
GB

I had an issue with a pre-order for two… I had an issue with a pre-order for two Star Wars Pops. Unfortunately, Toy Wiz had trouble shipping promptly because they couldn't get the Pops in. Thy are birthday gifts, so I had to cancel so I could buy them elsewhere to meet my schedule. Toy Wiz understood my request and immediately issued a refund. There was no nonsense or obstruction. Although my experience was problematic, Ameet at Toy Wiz was totally professional and took care of it. I will go back to Toy Wiz the next time I'm looking for collectables. They were honest and treated me fairly. I think you can learn more about a retailer by difficult circumstances than easy ones. I recommend Toy Wiz very highly.

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Carla Grant
GB

Happy Customer I was a bit skeptical at first thinking I had read the product description wrong ar that it was misleading and it was not at all. I received exactly what I thought I was ordering and am so happy with my purchase. I will be purchasing from ToyWiz again for sure!

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