KaSandra Blanco
GBAmeet was very helpful! Ameet was very helpful!! I needed to edit an order to have part of it ship out for Christmas and reorder the pre-order items to ship out in January. He was wonderful with customer service, calling and emailing back, and getting my items sent out! Will be ordering more items for sure! Thank you!!
Pat
GBI have contacted customer service 2… I have contacted customer service 2 times in reference to my order. Both times I was met by extremely competent and lovely customer service reps. The first rep was Danielle, who answered questions I had before placing my order and the second rep was Ameet to whom I spoke to today. Ameet helped expedite my order, sent me an email with tracking information and called me to let me know my item was shipping today. It is so very rare to be able to speak with any customer service representative who actually cares and doesn't just give lip service. I am truly impressed and will be buying from Toywiz from here on and recommending that my friends do the same. Both Danielle and Ameet are assets to the company.
Jose Flores
GBPut an order on March 25 for 2 cards… Put an order on March 25 for 2 cards they had in stock. 3 days later they sent me an email on the 28 stating they would cancel my order due to them not having them in stock. Really should be more aware of what they do and don't have in stock. Waste of time. Bad business practice.
Victor Mazzeo
GBToyWiz First Experience - Now my go to place for comics Ordered 5 different comics from ToyWiz. Items were in stock and shipped within 2 days. Comics were individually bagged with board and shipped in a protective shipping box designed for books/comics. Easy transaction, fast shipping, most importantly comics were protected and treated with care. Will definitely buy from again!
Rian Sama
GBAn exemplar of early 21st century awful online sellers If you like receiving items damaged in the mail, dealing with customer relations that makes Amazon seem considerate, and paying out of pocket for returns and exchanges then is this the seller for you!! For added grins and giggles, attempt calling and reaching someone from the company in person. You might be lucky enough to speak with a clueless spouse or aimless warehouse employee who knows less about the business than you do. They might honor a request for an exchange or they might call you uncooperative in asking for a refund. It's a crapshoot of a purchase! Take lots of pictures, get ready to wait in line at the post office or wherever, and remind yourself how far we have not come when buying clothes or collectibles or cars online. Miss the days after 9/11/2001? Look no further. Consumer exploitation is on its way!!