Happy Customer I was a bit skeptical at first thinking I had read the product description wrong ar that it was misleading and it was not at all. I received exactly what I thought I was ordering and am so happy with my purchase. I will be purchasing from ToyWiz again for sure!

An exemplar of early 21st century awful online sellers If you like receiving items damaged in the mail, dealing with customer relations that makes Amazon seem considerate, and paying out of pocket for returns and exchanges then is this the seller for you!! For added grins and giggles, attempt calling and reaching someone from the company in person. You might be lucky enough to speak with a clueless spouse or aimless warehouse employee who knows less about the business than you do. They might honor a request for an exchange or they might call you uncooperative in asking for a refund. It's a crapshoot of a purchase! Take lots of pictures, get ready to wait in line at the post office or wherever, and remind yourself how far we have not come when buying clothes or collectibles or cars online. Miss the days after 9/11/2001? Look no further. Consumer exploitation is on its way!!

2019 Holiday Barbie I have been search for the 2019 Holiday Barbie in mint condition, but each time I have ordered from other companies, box was damaged and I was about to give up. Not anymore! ToyWiz delivery came this morning and Barbie is in perfect condition!! Thank you so much.

Pre-ordered in Dec for February Ship as… Pre-ordered in Dec for February Ship as detailed. Emailed seller in March for update. They sent me a BS email about how covid 19 and inflation messing up their delay for product. And the only update they have was another preorder of the same product for July now. How can they start selling preorders for July when the 1st release wave of customers orders was not fulfilled yet. Scams. Do not buy. You've been warned.

I have contacted customer service 2… I have contacted customer service 2 times in reference to my order. Both times I was met by extremely competent and lovely customer service reps. The first rep was Danielle, who answered questions I had before placing my order and the second rep was Ameet to whom I spoke to today. Ameet helped expedite my order, sent me an email with tracking information and called me to let me know my item was shipping today. It is so very rare to be able to speak with any customer service representative who actually cares and doesn't just give lip service. I am truly impressed and will be buying from Toywiz from here on and recommending that my friends do the same. Both Danielle and Ameet are assets to the company.