TSi
GBI am giving them 5 stars because the… I am giving them 5 stars because the customer service lived up to it! Not sure if UPS lost the package or the shipping department lost it but once we called customer service the 2nd time the representative spoke to the supervisor then shipped our merchandise overnight! But they lived up to it!
KaSandra Blanco
GBAmeet was very helpful! Ameet was very helpful!! I needed to edit an order to have part of it ship out for Christmas and reorder the pre-order items to ship out in January. He was wonderful with customer service, calling and emailing back, and getting my items sent out! Will be ordering more items for sure! Thank you!!
John Roberts
GBForrest Gump said it best..... "Customer Service" is like a box of chocolates......never know what you are going to get. Well in this case, IT WAS AN AMAZING EXPERIENCE! Rebecca had my order pulled up before we even started, simply because I introduced myself. She explained everything in detail and even knew how to pronounce certain toys that only geeks like me know how to!!! Simply a great experience that left me smiling after the call. I work in a business that 100% relies on customer service. And when I encounter someone such as Rebecca, you either try to hire them for your business or ask to speak to their supervisor to let them know they have a star working for them.
Charles T
GBReally like how the website is set up Really like how the website is set up.. It made it easy to find the cards I needed by being able to sort via # in the set. Order was shipped fast, accurate, and everything was in great condition upon receipt. Will definitely purchase again.
Miss Diane Reilly
GB2019 Holiday Barbie I have been search for the 2019 Holiday Barbie in mint condition, but each time I have ordered from other companies, box was damaged and I was about to give up. Not anymore! ToyWiz delivery came this morning and Barbie is in perfect condition!! Thank you so much.