Rian Sama
GBAn exemplar of early 21st century awful online sellers If you like receiving items damaged in the mail, dealing with customer relations that makes Amazon seem considerate, and paying out of pocket for returns and exchanges then is this the seller for you!! For added grins and giggles, attempt calling and reaching someone from the company in person. You might be lucky enough to speak with a clueless spouse or aimless warehouse employee who knows less about the business than you do. They might honor a request for an exchange or they might call you uncooperative in asking for a refund. It's a crapshoot of a purchase! Take lots of pictures, get ready to wait in line at the post office or wherever, and remind yourself how far we have not come when buying clothes or collectibles or cars online. Miss the days after 9/11/2001? Look no further. Consumer exploitation is on its way!!
Kelsey Brooks
GBA+ besides the manufacturer defect I ordered a funko collectible from this store and I know it isn't their fault but they should make it right. The Ja Morant I ordered was messed up and crooked in the box and the lettering on his jersey was messed up, which was the manufacturer's fault. When I messaged customer service they tried to make it right but said ALL of them was messed up so I don't know how true that is. Anyways I chose to keep it after all it was only $20 but still that $20 could have bought one elsewhere that wasn't messed up. Don't know how to feel about my experience with them but I was disappointed when I opened the box..
Daniel Thor
GBPre-ordered in Dec for February Ship as… Pre-ordered in Dec for February Ship as detailed. Emailed seller in March for update. They sent me a BS email about how covid 19 and inflation messing up their delay for product. And the only update they have was another preorder of the same product for July now. How can they start selling preorders for July when the 1st release wave of customers orders was not fulfilled yet. Scams. Do not buy. You've been warned.
Sergio Garcia
GBCustomer Service No updates whatsoever about your order. Order an expensive toy in March and its already almost May and nothing. They just delete the product from their page. Awful customer service.
Zack Sieb
GBGreat Customer Service Great Customer Service Placed an order in February but the product supplier never shipped out the item I pre-ordered, so Ameet who I chatted with multiple times took care of my concerns until we found a solution