Fran
GBI talked with Ameet in their customer… I talked with Ameet in their customer service dept. He was friendly and most helpful in helping me resolve my problem. He called me back promptly when he said he would after discussing my issue with a superior. Very good experience!
Carla Grant
GBHappy Customer I was a bit skeptical at first thinking I had read the product description wrong ar that it was misleading and it was not at all. I received exactly what I thought I was ordering and am so happy with my purchase. I will be purchasing from ToyWiz again for sure!
Rian Sama
GBAn exemplar of early 21st century awful online sellers If you like receiving items damaged in the mail, dealing with customer relations that makes Amazon seem considerate, and paying out of pocket for returns and exchanges then is this the seller for you!! For added grins and giggles, attempt calling and reaching someone from the company in person. You might be lucky enough to speak with a clueless spouse or aimless warehouse employee who knows less about the business than you do. They might honor a request for an exchange or they might call you uncooperative in asking for a refund. It's a crapshoot of a purchase! Take lots of pictures, get ready to wait in line at the post office or wherever, and remind yourself how far we have not come when buying clothes or collectibles or cars online. Miss the days after 9/11/2001? Look no further. Consumer exploitation is on its way!!
John Roberts
GBForrest Gump said it best..... "Customer Service" is like a box of chocolates......never know what you are going to get. Well in this case, IT WAS AN AMAZING EXPERIENCE! Rebecca had my order pulled up before we even started, simply because I introduced myself. She explained everything in detail and even knew how to pronounce certain toys that only geeks like me know how to!!! Simply a great experience that left me smiling after the call. I work in a business that 100% relies on customer service. And when I encounter someone such as Rebecca, you either try to hire them for your business or ask to speak to their supervisor to let them know they have a star working for them.
Jose Flores
GBPut an order on March 25 for 2 cards… Put an order on March 25 for 2 cards they had in stock. 3 days later they sent me an email on the 28 stating they would cancel my order due to them not having them in stock. Really should be more aware of what they do and don't have in stock. Waste of time. Bad business practice.