ToyWiz.com

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4.15
Based on 20 Reviews

5

75.00%

4

5.00%

3

0.00%

2

0.00%

1

20.00%
About ToyWiz.com

We are a family-owned small business that started 30+ years ago with a small retail shop. Now we offer the most complete selection of the hottest toys, action figures & trading card games anywhere in the world! We work relentlessly to bring you an easy to navigate, 100% safe & secure, fully stocked with guaranteed authentic merchandise on-line store. At ToyWiz.com, there are a 3 rules we live by.... Largest Selection of Guaranteed Authentic Merchandise, Competitive Pricing & Great Customer Service. With those 3 qualities in place, we will always stand out from the crowd. When you do business with us, you can trust that we take your business very seriously. Our online store is open for business 24 hours a day, 7 days a week, 365 days a year! Also, if you check out the Information & Help Center at the bottom of every page, you just might find the answer to a question you have. In the meantime, enjoy our site because we enjoy bringing it to you!

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Christopher Ratliff
GB

I ordered four Horror action figures… I ordered four Horror action figures from ToyWiz.com, and I wasn't disappointed at all! I was very satisfied when it finally arrived from the UPS truck! These action figures were so awesome,especially The American Werewolf In London,The Exorcist,Friday The 13th and A Nightmare On Elm Street figures!!!They were made in such great perfection!Thanks ToyWiz.com!!!

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Rian Sama
GB

An exemplar of early 21st century awful online sellers If you like receiving items damaged in the mail, dealing with customer relations that makes Amazon seem considerate, and paying out of pocket for returns and exchanges then is this the seller for you!! For added grins and giggles, attempt calling and reaching someone from the company in person. You might be lucky enough to speak with a clueless spouse or aimless warehouse employee who knows less about the business than you do. They might honor a request for an exchange or they might call you uncooperative in asking for a refund. It's a crapshoot of a purchase! Take lots of pictures, get ready to wait in line at the post office or wherever, and remind yourself how far we have not come when buying clothes or collectibles or cars online. Miss the days after 9/11/2001? Look no further. Consumer exploitation is on its way!!

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Rich Szerman
GB

I had an issue with a pre-order for two… I had an issue with a pre-order for two Star Wars Pops. Unfortunately, Toy Wiz had trouble shipping promptly because they couldn't get the Pops in. Thy are birthday gifts, so I had to cancel so I could buy them elsewhere to meet my schedule. Toy Wiz understood my request and immediately issued a refund. There was no nonsense or obstruction. Although my experience was problematic, Ameet at Toy Wiz was totally professional and took care of it. I will go back to Toy Wiz the next time I'm looking for collectables. They were honest and treated me fairly. I think you can learn more about a retailer by difficult circumstances than easy ones. I recommend Toy Wiz very highly.

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Sergio Garcia
GB

Customer Service No updates whatsoever about your order. Order an expensive toy in March and its already almost May and nothing. They just delete the product from their page. Awful customer service.

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Conan Henry
GB

You guys were very cooperative and you… You guys were very cooperative and you have Ducky that talks that goes with the Blue Bunny from Toy Story 4 that also talks and my 1 year old son absolutely loves it!

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