Sergio Garcia
GBCustomer Service No updates whatsoever about your order. Order an expensive toy in March and its already almost May and nothing. They just delete the product from their page. Awful customer service.
Charles T
GBReally like how the website is set up Really like how the website is set up.. It made it easy to find the cards I needed by being able to sort via # in the set. Order was shipped fast, accurate, and everything was in great condition upon receipt. Will definitely purchase again.
Pat
GBI have contacted customer service 2… I have contacted customer service 2 times in reference to my order. Both times I was met by extremely competent and lovely customer service reps. The first rep was Danielle, who answered questions I had before placing my order and the second rep was Ameet to whom I spoke to today. Ameet helped expedite my order, sent me an email with tracking information and called me to let me know my item was shipping today. It is so very rare to be able to speak with any customer service representative who actually cares and doesn't just give lip service. I am truly impressed and will be buying from Toywiz from here on and recommending that my friends do the same. Both Danielle and Ameet are assets to the company.
Carla Grant
GBHappy Customer I was a bit skeptical at first thinking I had read the product description wrong ar that it was misleading and it was not at all. I received exactly what I thought I was ordering and am so happy with my purchase. I will be purchasing from ToyWiz again for sure!
TSi
GBI am giving them 5 stars because the… I am giving them 5 stars because the customer service lived up to it! Not sure if UPS lost the package or the shipping department lost it but once we called customer service the 2nd time the representative spoke to the supervisor then shipped our merchandise overnight! But they lived up to it!