Fantastic Customer Service I needed to contact SmarTrike 12 months after the initial purchase of my daughters trike and I was met with great professionalism. It is very rare to see such great customer service as I received from Mace at SmarTrike. They kept me fully updated, answered all emails extremely promptly and I couldn't have asked for a better resolution. The Trike itself is fantastic and I would really recommend to others! Great company!

Don’t waste your money!! Got the smar trike splash in purple and can honestly say it’s the worst toy I’ve ever bought my daughter. The steering for this trike is absolutely shocking, the foot rests are too far back so she cannot comfortably have her feet on them and the peddles do not close once open which means my daughters feet twist with the front wheel every time it moves. Do not recommend at all, total waste of money!!

A1 Customer Support When a piece of my daughters smartrike 7in 1 came out customer support was fast and reliable. Constantly keeping you updated sent the piece as soon as possible. Even though the piece didnt work out they sent a return slip for the original item and once i shipped it out i got a new trike within 2-3 days. Franck and Ira were great, respectful, and reliable. Thank you smartrike!!

User error please change our 2 stars to 5 star review … We had some difficulties putting our Smartrike together and thought there was an issue with the product - we wrote a review with 2 stars. In response, customer service at Smartrike could not have been more helpful and responsive. We realized the error was ours and there was no issue with the scooter. We highly recommend Smartrike - the scooter is high quality and adorable - perfect for our 2 year old granddaughter and plenty of room for her to grow with the scooter.

Got the smartrike Breeze tricycle as a… Got the smartrike Breeze tricycle as a gift from our neighbors for our 1 year old. Unfortunately I made a mistake on building it by my own doing and broke the front wheel. Aya at the support center immediately got me going by sending the replacement part without much hassle. Great fast support and was able to finish building the bike and my son loves it!!