Perfect for a picky rider… I purchased a smarTrike for my 8 month old son who refuses to be transported in anything else. We tried all the high-end strollers (Uppababy, Nuna, Bugaboo) and he wouldn’t last longer than 15 minutes in them. The smarTrike keeps him entertained and engaged while I get to have a bit of storage and not worry about sun protection because of the canopy. When I ran into an issue, Mace in the customer service department helped me trouble shoot and ended up sending me a replacement part. I appreciated the quick and kind help that honestly surpassed the service I received with $1000+ strollers.

Don’t waste your money!! Got the smar trike splash in purple and can honestly say it’s the worst toy I’ve ever bought my daughter. The steering for this trike is absolutely shocking, the foot rests are too far back so she cannot comfortably have her feet on them and the peddles do not close once open which means my daughters feet twist with the front wheel every time it moves. Do not recommend at all, total waste of money!!

Great customer service and support I purchased the 'Smartrike STR7,' from Argos, this is a lightweight stroller we use as an alternative to the heavyweight Bugaboo pushchair. This stroller allows the child to grow into it and learn how to ride the tricycle independently, as the child progresses with age. I recently misplaced the pedals from new, and couldn't find replacement spares online such as Amazon. Eventually, I thought I may as well just try the obvious, and Ira from Smartrike made the spare parts/accessories so easy for me. If your Smartrike is out of warranty, and you're worried about accessing spares, just contact Smartrike support directly.

Won a Trike in a silent auction for a… Won a Trike in a silent auction for a community outreach program that benefits young kids. There was a part that was missing and Rory took care of it for me. Was very thorough and communicated well using diagrams and email to make sure of the part that was needed. Thanks to Rory support, I am now able to put the trike together and give the trike back to to the organization in hopes of making one child's holiday a better one. Thank you Rory!!!!!!

Great trike, fantastic company I bought a smartrike back in 2015 for my eldest daughter and it was a great purchase. It eventually evolved into a trike she could ride on her own and she got a lot of use out of it until sadly, she outgrew it. We put it away and saved it in hope that one day she'd have a sibling to pass it down to. 9 years later the day finally came and we got it out for our 16-month-old, only to find that we had lost a small part that fixes the front wheel in place to give the adult control of the steering. After some searching online, I was able to contact the company and request the part. To my dismay, that trike is no longer being made and it seemed we wouldn't be able to use it. However after some back-and-forth with customer support, lo and behold, the customer support representative, Mace, was able to locate a part in a warehouse in Europe. Mace was kind, reassuring and persistent with his search and kept in touch along the way to let me know I wasn't forgotten. Many years have passed since that purchace, but I can assure you that the trike is in great condition still and the after sales customer support team is fantastic. Definitely worth supporting this company. I am beyond pleased and encourage anyone interested in buying a trike, to buy from them.