Don’t waste your money!! Got the smar trike splash in purple and can honestly say it’s the worst toy I’ve ever bought my daughter. The steering for this trike is absolutely shocking, the foot rests are too far back so she cannot comfortably have her feet on them and the peddles do not close once open which means my daughters feet twist with the front wheel every time it moves. Do not recommend at all, total waste of money!!

Won a Trike in a silent auction for a… Won a Trike in a silent auction for a community outreach program that benefits young kids. There was a part that was missing and Rory took care of it for me. Was very thorough and communicated well using diagrams and email to make sure of the part that was needed. Thanks to Rory support, I am now able to put the trike together and give the trike back to to the organization in hopes of making one child's holiday a better one. Thank you Rory!!!!!!

Excellent Customer Support During the recent purchase of a trike, I found myself in need of assistance to untangle a situation of my own making. Frankly, in this era of online shopping, I’ve found my experiences with customer service conducted through emails to be quite mediocre. This was NOT the case with smarTrike. Ira from customer support was awesome! He went above and beyond to fix my problem in a truly professional and courteous manner. Based on this experience, I wouldn’t hesitate to purchase from this company again.

Exellent Service abroad! Hello, my name is Connie and I live in Chile, South America. I recently had an excelent service from the custumer support and wanted to share my experience. We bought the smrtrike model SRT7 a couple of years ago but lost the footrest and of course our receipt. In my country they don't sell replacements so I asked directly to the customer service if by any chance I could buy the replacement. They not only solve my problem by sending me the replecament for free but also gave me an excellent service solving my doubts. 5 stars for sure! Hope the store can set out a warehouse or franchise in my country.

SmarTrike really stands by their 2 year… SmarTrike really stands by their 2 year warranty. My daughter's loves her trike and it's been with us on every vacation and is used regularly. I followed up with smarTrike in some issues we were having, and they responded immediately and sent out a brand new trike within days. Their customers service is incredible, and my daughter is happy to have her trike with her again everywhere we go.