I have been having a hard time trying… I have been having a hard time trying to exchange and item but hit a road block because I have tried to follow the online process and also have contacted customer service but can’t exchange because no card is on file but can’t add it via online process and can’t via phone…so I’m kinda stuck and all I want to do is exchange for a smaller size…love everything else

Best Place with More Options As always, they come through with great costumes! Extremely helpful and available at all times. I love that they aren’t just for one time a year, they are here all year round. Not only do I shop on their site for Halloween costumes, I also use them for Storybook Character Day. They are the best!

The costumes are very well made. The costumes are very well made and the customer support was very helpful. Would definitely recommend Halloween Costumes!!

Will not order again Will not order again. Order came with snapped straps and holes in the costume/wings. Contacted the company and then re chased after no response. I was promised either a refund or replacement outfit. Then no response again from this company. Finally got a reply today after emails have been ignored to be told they will not be sending a replacement or refund as they wasn't contacted about the issue. Emails and phone call records show different and despite sending images of the damage the offer has now been refused. Very disappointing and will now go elsewhere to order.

Always a positive experience Have ordered several costumes from them over the years, also Halloween accessories and decorations. The last costume arrived on time, and fit very comfortably (I prefer slightly roomy to too tight.) As with many online costume orders, in the past a couple of times things fit too tightly; returns were handled easily and quickly and I received credit to order the next size. Will definitely purchase from them again (I host two costume parties each year, so regularly need unique things!) The have a good variety of plus size costumes, which is helpful!