My son loves the 3D doodler My son loves the 3D doodler, and their customer service was super helpful when he clogged it (lesson learned: clean out the plastic before the doodler cools!) CS was quick in responding, gave helpful suggestions, and were very upbeat.

Impossible to get refills in UK The device itself isn't too bad. But the big problem is that it is impossible to purchase any plastic refills. It uses proprietary "Eco-Plastic" that you cannot buy anywhere in the UK. The only way to get hold of this is to pay for the exorbitant shipping from the USA. Save your money and buy a different product that uses more universal plastic

Post Secondary Tactile Math Tool-Blind Students Success The doodler pen "Create" has worked good for a short amount of time and then tends to "slow down" or lose its power after repetitive use. I am on my third pen which is use to create math tactiles for a blind student. I tried to purchase the "Pro" version but it was out of stock when my last pen died and I needed a new pen ordered asap as the work I do with accessibility in a post secondary is time sensitive. It also gets really really hot on the tip so be careful if using it for extended periods. All in all-It is a great tool and has helped this student achieve success in pre-calculus level math courses.

Customer since 2014 As a customer since 2014, I've been dealing with various issues; lost plastic orders, pen issues, usual plastic purchases and so on. Normally, all went just fine; and whenever a problem turned up, 3Doodler never failed to help with a very patient, quick and helpful customer service. The pen itself made me badly addicted, and still enjoy using it very much! Thanks a lot and keep up the excellent work on that astounding product!

Excellent Customer Service We purchased a 3Doodler Pen for our daughter for Christmas 2022. It was her most requested gift and she was beyond thrilled to get it. We had it for about 3 days before out dog unfortunately found it and chewed to pieces. Needless to say out daughter was heartbroken. I reached out the company about a replacement and was contacted within an hour of my initial email and was thrilled with the costumer service received! Forever customer now!