very bad shipping exorbitant shipping price (more than half the price of the items) for very slow shipping and the custom declaration was incomplete (no value statement on the package) so the custom is sill holding the package waiting for proof of value. I strongly advice against buying from them unless you live in the US. Treatment of European customer is awful and their product is hard to find in Europe so they use that to make us buy directly from the US website. I liked their product but the company policy and customer treatment is very lacking at best.

Unlock your Children's creativity Our 8-year-old daughter loves the 3Doodler. She is incredibly creative with the tool, and it is amazing to see this creativity unleased as she works on numerous projects independently. Service from the company has been great, as we received a new unit at no cost when our first unit had a charging problem after being in use for over a year. I would highly recommend the 3Doodler!

Little disappointed that when my son… Little disappointed that when my son received the wrong size filaments for Christmas. I just thought we could just get a return label and send it back for the correct ones. But instead it cost $10 to return. You can't purchase the start kit filaments anywhere else too.

Impossible to get refills in UK The device itself isn't too bad. But the big problem is that it is impossible to purchase any plastic refills. It uses proprietary "Eco-Plastic" that you cannot buy anywhere in the UK. The only way to get hold of this is to pay for the exorbitant shipping from the USA. Save your money and buy a different product that uses more universal plastic

Evie and Dani the CS Dream Team Amazing customer service. Evie and Dani (the CS dream team) helped me resolve my 3doodler start issues today. Very very helpful and the responses were instantaneous. This whole experience has made me even more confident that I will get all the help I need when I buy my 4th 3Doodler. Thanks!