Hannah Lehman
GBExcellent Customer Service We purchased a 3Doodler Pen for our daughter for Christmas 2022. It was her most requested gift and she was beyond thrilled to get it. We had it for about 3 days before out dog unfortunately found it and chewed to pieces. Needless to say out daughter was heartbroken. I reached out the company about a replacement and was contacted within an hour of my initial email and was thrilled with the costumer service received! Forever customer now!
Karen S
CAGreat customer service Great customer service. We recently rescued ours from the drawer to keeps our teens busy during stay from home. We had some small technical issues but the customer service team solved these fast and we’ve been loving the doodler since.
Happy Aunty
GB14-year-old niece loves it I bought 3Doodler pen for my 14-year-old niece. She loves it. She’s a pretty stressed out kid sometimes and likes hands-on, quiet activities to focus on. She’s also creative so this was the perfect gift. When I ordered refills, they took a long time (something about customs randomly selecting that particular box for inspection or something). Their support team was friendly and responsive.
Connie
DECustomer since 2014 As a customer since 2014, I've been dealing with various issues; lost plastic orders, pen issues, usual plastic purchases and so on. Normally, all went just fine; and whenever a problem turned up, 3Doodler never failed to help with a very patient, quick and helpful customer service. The pen itself made me badly addicted, and still enjoy using it very much! Thanks a lot and keep up the excellent work on that astounding product!
Lisa Applegate
GBMy son loves the 3D doodler My son loves the 3D doodler, and their customer service was super helpful when he clogged it (lesson learned: clean out the plastic before the doodler cools!) CS was quick in responding, gave helpful suggestions, and were very upbeat.