High hopes, terrible let down At first, I enjoyed using this product and loved the variety of colors to chose from in both abs and pla filament. However, less than a month in, my pen was jamming and running super slow. The quality of this product was very poor and not exceptionally user friendly, considering I had to stop every few minutes to unclog or refill the pen with filament. I really wanted to love this pen, but in the end it was a huge let down.

Amazing product Amazing product, always fun to use for me or the kids if you are artsy.

Little disappointed that when my son… Little disappointed that when my son received the wrong size filaments for Christmas. I just thought we could just get a return label and send it back for the correct ones. But instead it cost $10 to return. You can't purchase the start kit filaments anywhere else too.

Evie and Dani the CS Dream Team Amazing customer service. Evie and Dani (the CS dream team) helped me resolve my 3doodler start issues today. Very very helpful and the responses were instantaneous. This whole experience has made me even more confident that I will get all the help I need when I buy my 4th 3Doodler. Thanks!

AMAZING customer service. These people, Janine and Charlie, are absolute STARS. I got the start plus, broke it, and got a replacement pen for NO MONEY, broke the replacement pen and got ANOTHER one. even though it was out of my warranty, they gave it to me. I do not know what to say. they probably have the most responsive and nicest customer service I've ever encountered.