Customer since 2014 As a customer since 2014, I've been dealing with various issues; lost plastic orders, pen issues, usual plastic purchases and so on. Normally, all went just fine; and whenever a problem turned up, 3Doodler never failed to help with a very patient, quick and helpful customer service. The pen itself made me badly addicted, and still enjoy using it very much! Thanks a lot and keep up the excellent work on that astounding product!

14-year-old niece loves it I bought 3Doodler pen for my 14-year-old niece. She loves it. She’s a pretty stressed out kid sometimes and likes hands-on, quiet activities to focus on. She’s also creative so this was the perfect gift. When I ordered refills, they took a long time (something about customs randomly selecting that particular box for inspection or something). Their support team was friendly and responsive.

Goodgoodverygoodthankyou Placed an order which arrived in good time and it was well packaged. Communication, via email, was good stating that the order was received - dispatched and due for delivery. I would have given a 5 star review if the website package tracking was better. Yes, I’m being picky because frankly ‘good’ is good enough. ...and now I’m off to do some doodling!

Fantastic customer service Fantastic customer service (and people)... I acquired my first pen through the KickStarter campaign(2015), and since then, I have only ever used a 3doodler V2/Create. I have no reason to change - Initial performance issues have been systematically corrected, steadily improved... My current pen is now performing flawlessly. The pen requires the use of slightly more expensive plastic filament due to its design, and that is the only reason for not quite five stars!

Evie and Dani the CS Dream Team Amazing customer service. Evie and Dani (the CS dream team) helped me resolve my 3doodler start issues today. Very very helpful and the responses were instantaneous. This whole experience has made me even more confident that I will get all the help I need when I buy my 4th 3Doodler. Thanks!