very bad shipping exorbitant shipping price (more than half the price of the items) for very slow shipping and the custom declaration was incomplete (no value statement on the package) so the custom is sill holding the package waiting for proof of value. I strongly advice against buying from them unless you live in the US. Treatment of European customer is awful and their product is hard to find in Europe so they use that to make us buy directly from the US website. I liked their product but the company policy and customer treatment is very lacking at best.

Amazing product Amazing product, always fun to use for me or the kids if you are artsy.

Great customer service Great customer service. We recently rescued ours from the drawer to keeps our teens busy during stay from home. We had some small technical issues but the customer service team solved these fast and we’ve been loving the doodler since.

AMAZING customer service. These people, Janine and Charlie, are absolute STARS. I got the start plus, broke it, and got a replacement pen for NO MONEY, broke the replacement pen and got ANOTHER one. even though it was out of my warranty, they gave it to me. I do not know what to say. they probably have the most responsive and nicest customer service I've ever encountered.

This is the most amazing tool ever!!!! This is the most amazing tool ever. I seriously have used both the 3Doodler Start and the 3Doodler Create for many house-hold repairs, and I also have used both to make art pieces. I Doodled a gorgeous picture frame for a picture of Buddha with the Create and the Start, and I also have used the 3Doodler Start to fix my hanging door beads, a broken statue, repair a laptop clam shell case, repair many cables with exposed wires, and I also recently hacked a fix for my door frame lock with the Start filament too. Not only are the 3Doodler Start and Create crucial tools in my art supplies drawer, they are as useful for me as a hammer as far as household tools go. HIGHLY recommend!