AMAZING customer service. These people, Janine and Charlie, are absolute STARS. I got the start plus, broke it, and got a replacement pen for NO MONEY, broke the replacement pen and got ANOTHER one. even though it was out of my warranty, they gave it to me. I do not know what to say. they probably have the most responsive and nicest customer service I've ever encountered.

Post Secondary Tactile Math Tool-Blind Students Success The doodler pen "Create" has worked good for a short amount of time and then tends to "slow down" or lose its power after repetitive use. I am on my third pen which is use to create math tactiles for a blind student. I tried to purchase the "Pro" version but it was out of stock when my last pen died and I needed a new pen ordered asap as the work I do with accessibility in a post secondary is time sensitive. It also gets really really hot on the tip so be careful if using it for extended periods. All in all-It is a great tool and has helped this student achieve success in pre-calculus level math courses.

Great customer service Great customer service. We recently rescued ours from the drawer to keeps our teens busy during stay from home. We had some small technical issues but the customer service team solved these fast and we’ve been loving the doodler since.

This 3doodler create is amazing This 3doodler create is amazing. I could spend countless hours working on crafts with this and still want more. I love how you can draw up in the air. Amazing! The creativity and possibilities with the 3doodler are endless. I would recommend it for anyone, even if you don’t consider yourself a “creative” person. Big thumbs up and I encourage people to be creative and passionate with the 3doodler.

Impossible to get refills in UK The device itself isn't too bad. But the big problem is that it is impossible to purchase any plastic refills. It uses proprietary "Eco-Plastic" that you cannot buy anywhere in the UK. The only way to get hold of this is to pay for the exorbitant shipping from the USA. Save your money and buy a different product that uses more universal plastic