Little disappointed that when my son… Little disappointed that when my son received the wrong size filaments for Christmas. I just thought we could just get a return label and send it back for the correct ones. But instead it cost $10 to return. You can't purchase the start kit filaments anywhere else too.

Customer since 2014 As a customer since 2014, I've been dealing with various issues; lost plastic orders, pen issues, usual plastic purchases and so on. Normally, all went just fine; and whenever a problem turned up, 3Doodler never failed to help with a very patient, quick and helpful customer service. The pen itself made me badly addicted, and still enjoy using it very much! Thanks a lot and keep up the excellent work on that astounding product!

I use 3Doodler for a 6 month I use 3Doodler for a 6 month. Minuses: 3 times I came in Service center with warranty repair. It was awful. I still didn't understand why I can't use usual plastic from a 3d printer with 3.5 diameters. Because of 3Doodlers plastic really expensive =( Pluses: With 3Doodler Create V2 I created a lot of wonderful things and was happy to use it =) This pen very comfortable and useful. They have a biggest tutorials base and awesome kits =) Also, the company has a great support team - very friendly and professional.

Excellent Customer Service We purchased a 3Doodler Pen for our daughter for Christmas 2022. It was her most requested gift and she was beyond thrilled to get it. We had it for about 3 days before out dog unfortunately found it and chewed to pieces. Needless to say out daughter was heartbroken. I reached out the company about a replacement and was contacted within an hour of my initial email and was thrilled with the costumer service received! Forever customer now!

My son loves the 3D doodler My son loves the 3D doodler, and their customer service was super helpful when he clogged it (lesson learned: clean out the plastic before the doodler cools!) CS was quick in responding, gave helpful suggestions, and were very upbeat.