Amazing product Amazing product, always fun to use for me or the kids if you are artsy.

Excellent Customer Service We purchased a 3Doodler Pen for our daughter for Christmas 2022. It was her most requested gift and she was beyond thrilled to get it. We had it for about 3 days before out dog unfortunately found it and chewed to pieces. Needless to say out daughter was heartbroken. I reached out the company about a replacement and was contacted within an hour of my initial email and was thrilled with the costumer service received! Forever customer now!

Fantastic customer service Fantastic customer service (and people)... I acquired my first pen through the KickStarter campaign(2015), and since then, I have only ever used a 3doodler V2/Create. I have no reason to change - Initial performance issues have been systematically corrected, steadily improved... My current pen is now performing flawlessly. The pen requires the use of slightly more expensive plastic filament due to its design, and that is the only reason for not quite five stars!

very bad shipping exorbitant shipping price (more than half the price of the items) for very slow shipping and the custom declaration was incomplete (no value statement on the package) so the custom is sill holding the package waiting for proof of value. I strongly advice against buying from them unless you live in the US. Treatment of European customer is awful and their product is hard to find in Europe so they use that to make us buy directly from the US website. I liked their product but the company policy and customer treatment is very lacking at best.

Great customer service Great customer service. We recently rescued ours from the drawer to keeps our teens busy during stay from home. We had some small technical issues but the customer service team solved these fast and we’ve been loving the doodler since.