M. Dekay
GBHigh hopes, terrible let down At first, I enjoyed using this product and loved the variety of colors to chose from in both abs and pla filament. However, less than a month in, my pen was jamming and running super slow. The quality of this product was very poor and not exceptionally user friendly, considering I had to stop every few minutes to unclog or refill the pen with filament. I really wanted to love this pen, but in the end it was a huge let down.
Misty McCoy
GBLittle disappointed that when my son… Little disappointed that when my son received the wrong size filaments for Christmas. I just thought we could just get a return label and send it back for the correct ones. But instead it cost $10 to return. You can't purchase the start kit filaments anywhere else too.
Hannah Lehman
GBExcellent Customer Service We purchased a 3Doodler Pen for our daughter for Christmas 2022. It was her most requested gift and she was beyond thrilled to get it. We had it for about 3 days before out dog unfortunately found it and chewed to pieces. Needless to say out daughter was heartbroken. I reached out the company about a replacement and was contacted within an hour of my initial email and was thrilled with the costumer service received! Forever customer now!
PM
GBUnlock your Children's creativity Our 8-year-old daughter loves the 3Doodler. She is incredibly creative with the tool, and it is amazing to see this creativity unleased as she works on numerous projects independently. Service from the company has been great, as we received a new unit at no cost when our first unit had a charging problem after being in use for over a year. I would highly recommend the 3Doodler!
Karen S
CAGreat customer service Great customer service. We recently rescued ours from the drawer to keeps our teens busy during stay from home. We had some small technical issues but the customer service team solved these fast and we’ve been loving the doodler since.