very bad shipping exorbitant shipping price (more than half the price of the items) for very slow shipping and the custom declaration was incomplete (no value statement on the package) so the custom is sill holding the package waiting for proof of value. I strongly advice against buying from them unless you live in the US. Treatment of European customer is awful and their product is hard to find in Europe so they use that to make us buy directly from the US website. I liked their product but the company policy and customer treatment is very lacking at best.

Unlock your Children's creativity Our 8-year-old daughter loves the 3Doodler. She is incredibly creative with the tool, and it is amazing to see this creativity unleased as she works on numerous projects independently. Service from the company has been great, as we received a new unit at no cost when our first unit had a charging problem after being in use for over a year. I would highly recommend the 3Doodler!

Post Secondary Tactile Math Tool-Blind Students Success The doodler pen "Create" has worked good for a short amount of time and then tends to "slow down" or lose its power after repetitive use. I am on my third pen which is use to create math tactiles for a blind student. I tried to purchase the "Pro" version but it was out of stock when my last pen died and I needed a new pen ordered asap as the work I do with accessibility in a post secondary is time sensitive. It also gets really really hot on the tip so be careful if using it for extended periods. All in all-It is a great tool and has helped this student achieve success in pre-calculus level math courses.

Customer since 2014 As a customer since 2014, I've been dealing with various issues; lost plastic orders, pen issues, usual plastic purchases and so on. Normally, all went just fine; and whenever a problem turned up, 3Doodler never failed to help with a very patient, quick and helpful customer service. The pen itself made me badly addicted, and still enjoy using it very much! Thanks a lot and keep up the excellent work on that astounding product!

High hopes, terrible let down At first, I enjoyed using this product and loved the variety of colors to chose from in both abs and pla filament. However, less than a month in, my pen was jamming and running super slow. The quality of this product was very poor and not exceptionally user friendly, considering I had to stop every few minutes to unclog or refill the pen with filament. I really wanted to love this pen, but in the end it was a huge let down.