Misty McCoy
GBLittle disappointed that when my son… Little disappointed that when my son received the wrong size filaments for Christmas. I just thought we could just get a return label and send it back for the correct ones. But instead it cost $10 to return. You can't purchase the start kit filaments anywhere else too.
Daryna Kibkalo
UAI use 3Doodler for a 6 month I use 3Doodler for a 6 month. Minuses: 3 times I came in Service center with warranty repair. It was awful. I still didn't understand why I can't use usual plastic from a 3d printer with 3.5 diameters. Because of 3Doodlers plastic really expensive =( Pluses: With 3Doodler Create V2 I created a lot of wonderful things and was happy to use it =) This pen very comfortable and useful. They have a biggest tutorials base and awesome kits =) Also, the company has a great support team - very friendly and professional.
Luca
CAAMAZING customer service. These people, Janine and Charlie, are absolute STARS. I got the start plus, broke it, and got a replacement pen for NO MONEY, broke the replacement pen and got ANOTHER one. even though it was out of my warranty, they gave it to me. I do not know what to say. they probably have the most responsive and nicest customer service I've ever encountered.
James
GBImpossible to get refills in UK The device itself isn't too bad. But the big problem is that it is impossible to purchase any plastic refills. It uses proprietary "Eco-Plastic" that you cannot buy anywhere in the UK. The only way to get hold of this is to pay for the exorbitant shipping from the USA. Save your money and buy a different product that uses more universal plastic
M. Dekay
GBHigh hopes, terrible let down At first, I enjoyed using this product and loved the variety of colors to chose from in both abs and pla filament. However, less than a month in, my pen was jamming and running super slow. The quality of this product was very poor and not exceptionally user friendly, considering I had to stop every few minutes to unclog or refill the pen with filament. I really wanted to love this pen, but in the end it was a huge let down.