Excellent Customer Service We purchased a 3Doodler Pen for our daughter for Christmas 2022. It was her most requested gift and she was beyond thrilled to get it. We had it for about 3 days before out dog unfortunately found it and chewed to pieces. Needless to say out daughter was heartbroken. I reached out the company about a replacement and was contacted within an hour of my initial email and was thrilled with the costumer service received! Forever customer now!

This is the most amazing tool ever!!!! This is the most amazing tool ever. I seriously have used both the 3Doodler Start and the 3Doodler Create for many house-hold repairs, and I also have used both to make art pieces. I Doodled a gorgeous picture frame for a picture of Buddha with the Create and the Start, and I also have used the 3Doodler Start to fix my hanging door beads, a broken statue, repair a laptop clam shell case, repair many cables with exposed wires, and I also recently hacked a fix for my door frame lock with the Start filament too. Not only are the 3Doodler Start and Create crucial tools in my art supplies drawer, they are as useful for me as a hammer as far as household tools go. HIGHLY recommend!

Customer since 2014 As a customer since 2014, I've been dealing with various issues; lost plastic orders, pen issues, usual plastic purchases and so on. Normally, all went just fine; and whenever a problem turned up, 3Doodler never failed to help with a very patient, quick and helpful customer service. The pen itself made me badly addicted, and still enjoy using it very much! Thanks a lot and keep up the excellent work on that astounding product!

14-year-old niece loves it I bought 3Doodler pen for my 14-year-old niece. She loves it. She’s a pretty stressed out kid sometimes and likes hands-on, quiet activities to focus on. She’s also creative so this was the perfect gift. When I ordered refills, they took a long time (something about customs randomly selecting that particular box for inspection or something). Their support team was friendly and responsive.

Impossible to get refills in UK The device itself isn't too bad. But the big problem is that it is impossible to purchase any plastic refills. It uses proprietary "Eco-Plastic" that you cannot buy anywhere in the UK. The only way to get hold of this is to pay for the exorbitant shipping from the USA. Save your money and buy a different product that uses more universal plastic