I'm only giving two stars because the… I'm only giving two stars because the quality of the product I did get is great. I ordered a matching set of a playmat, deck box, and card sleeves. I only received the playmat, after emailing and contacting them for over month with varying answers they said that the deck box materials are out of stock and the sleeves were being held til it's ready, but I could cancel the deck box and receive the sleeves. I canceled and deck box and haven't gotten the sleeves or a tracking number, nor have I heard from them sense. They've been ignoring my emails. I'm furious.

Bad customer service and slow timelines. Nice product. Their timeline at the holidays was completely incorrect, I ordered a christmas present for someone on 12/10 and didn't receive it until 1/17. I contacted them close to Christmas because I hadn't heard anything, and while they were apologetic, they didn't make things right. Based on their quoted timeline I expected the items prior to or directly after the new year. Obviously that didn't happen. No one reached out afterwards to make it right, even when I contacted them on 1/13 asking about why I still hadn't heard anything. That being said, quality seems nice on what I eventually received.

Order never shipped Placed my order November 25th for a custom sized playmat and have yet to receive a notification about tracking or have been provided a shipping label. Reached out 12/10 and they said they were reaching out to someone else to forward me the status. Well I waited and no response. At this point I may contact merchant to cancel the order. Should have ordered from another website.

Highly Recommend Got some great personalized sleeves for my pokemon tcg deck! Great quality and design! Great customer service aswell! I highly recommend!

Great quality! The quality of the mat is unbelievable every stitch so perfect, it’s soft better than the ones I’ve felt in stores. The picture I sent in was edited and sent back to me for approval, the staff were exceptional at communicating and being professional and friendly. The quality of the image is unbelievable they printer is ammmazing! If it gives me the option I shall post a picture… Thank you! Can’t wait to order another one