Great products and customer service Ordered so many products from shop.com. Love their exclusive brand products. Customer service is always good. Experienced missing product in the package or damaged product due to transportation. Replacements are always shipped out quickly. Also love to shop other my favorite brands through sho.com to get cashback.

Item not received This is the update after shop.com heard my complaint. Their UK customer support called me regarding the item missing issue. Due to the unpleasant experience I requested to have a refund and now I have got my refund. At least I appreciate they have someone taking action to solve the problem. —————————- I placed my order on 2 July for bromelain plus and join formula but waited until 18 July then I received the parcel. What disappointed me was I only received bromelain plus, joint formula was missing. I wrote twice to shop.com customer service but no reply. I login to my shop.com account it stated two items shipped but I only received one. It is really disappointing to experience this at shop.com.

Do not trust this company Do not trust this company. They do not vet their “retailers”. We tried to buy a $3300 bike and were scammed from a Shop retailer. They will not help us rectify this situation. Not even an offer of a credit to a “real bicycle retailer”. Tonight alone we found about 4 fraudulent bike shops on their website in the span of 2 minutes. We have brought this to their attention. No response. We trusted this website and therefore trusted the online bike shop because we trusted Shop. Don’t lose your $$$ like we did by supporting and trusting Shop.

Love the products and quality Shop.com's products are top shelf. I'm especially hooked on Motives products, Isotonix and the cleaning products. All are quality and are very concentrated so I end up using less product to get a great result. And it's great to accumulate cash back and treat yourself. I've saved so much using shop buddy when I purchase from other online stores. Highly recommended.

This is an absolute breeding ground for… This is an absolute breeding ground for scams and Shop foes not offer any fraud protection at all. The shop I bought from took $1100 and then there site disappeared. Shops help is “contact dealer”. The dealers site and email come back as sight not found or delivery status failure. Any other purchase app has protection so please don’t ever use this service.