Y Wang
CAGreat products and customer service Ordered so many products from shop.com. Love their exclusive brand products. Customer service is always good. Experienced missing product in the package or damaged product due to transportation. Replacements are always shipped out quickly. Also love to shop other my favorite brands through sho.com to get cashback.
Shelley Hicks
GBGreat Supplements So far so good. Just note that when placing order it is charged by a different source. A pyramid style business that will be a name not always recognized by credit card. My card flagged it as fraud. Had to place the order over again after approving the charges. Order takes several days to fill so plus shipping time order takes over a week to receive.
Olive
GBItem not received This is the update after shop.com heard my complaint. Their UK customer support called me regarding the item missing issue. Due to the unpleasant experience I requested to have a refund and now I have got my refund. At least I appreciate they have someone taking action to solve the problem. —————————- I placed my order on 2 July for bromelain plus and join formula but waited until 18 July then I received the parcel. What disappointed me was I only received bromelain plus, joint formula was missing. I wrote twice to shop.com customer service but no reply. I login to my shop.com account it stated two items shipped but I only received one. It is really disappointing to experience this at shop.com.
Seb
GBDishonest site Order confirmed then cancelled because allegedly payment could not be obtained. My credit card company said no request was submitted, let alone rejected. I think the item ordered was out of stock but Shop.com or the retailer do not want to say so. Quite dishonest really.
Carol Putt
GBI love OPC-3 and Lumiere de Vie I have been using Lumiere de Vie facial cleanser, toner, moisturizer and Vitashield Intensive Eye Firming Treatment since they came out and love what they do for my skin! I have been told that I don't look 77 years old and I give all of the credit to OPC-3 and Lumiere de Vie. These products are only available from your friends and neighbors through their Shop.com websites, NOT IN STORES!!! #Shop.com #becauseIsaidyes