Ordered over a month ago for somebody… Ordered over a month ago for somebody for Christmas, still hasn't arrived and they told me they'll try to expedite it since IT HASN'T EVEN LEFT THE WAREHOUSE! SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAMSCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM

Professional customer service Although I got a speedy delivery, unfortunately, the kit had some damages to it. I’m not sure if it has been due to the mishandling by the delivery guy or shipped with the damages straight from the company. However, once complained through their live chat, the kit got replaced by them super quick, and I got another in the same week. I can’t thank them enough for their professional customer service, and my experience with them was wonderful, to say the least. I ordered the Poodle building kit as my little one pointed that out when I was ordering, and I never saw her happier in the last few weeks during this lockdown.

Cute and unique set The dog set is super cute and is definitely giving my husband something to occupy himself during lockdown. It’s quite slow going assembling with all of the tiny screws so definitely not meant for kids to assemble. Looking forward to seeing the finished product!

Slower shipping than states Ordered on Dec 17. Stated 7-10 days shipping. Today is January 1. Nothing. I was sent a tracking number but according to USPS, they haven’t even received the package. A label was just created at the company site. I’m not really convinced that the package has been shipped. 16 days later.

BUY A SET OF YOUR PET YOU WONT REGRET IT!! Wow. Not enough amazing things to say about this team. From the beginning their communication was awesome and they were detail oriented. Our dog is a brindle Pitbull - so there was a lot of small pieces. But it looks JUST LIKE her. The shipping was fast, the directions were great to follow. Just prepare- they don’t send them in the numbered bags like Lego. But if you take a sec and get organized the result you get is 100% worth a little bit of initial chaos. I wish I could post pictures. It’s a superb purchase and we’ll be getting one of our mini pinscher soon as well.