James Valentine
USMister Bojangles If you have a favorite pet, this is a must purchase. I loved my CKC Spaniel and Facebook posts have elicited nothing but "so cool" responses. Plenty of extra parts and pieces and an easy to follow manual. I spent approximately 15 hours assembling my 1310 block creation. Having large hands, my only minor issue was the size of the blocks and plastic fasteners, but I soon learned to master that. Thank you JEKCA Limited for a unique product.
Tom W
USStill Waiting (> 30 days) Ordered on 12/5. Order confirmation indicated US warehouse, 7-15 days due to COVID. But then I get a tracking number from Hong Kong, which says the US supply statement wasn’t true. HK tracking shows no movement since 12/20, yet customer service also placing blame with US post office for delay. It appears that USPS doesn’t even have it, so getting a stock answer, not an indication that customer service is legitimately looking into. No outlook still. So service rating is poor. Also wonder how the previous reviewer got super fast TAT, suggesting non-optimized world wide logistics, maybe the US customers need to move to GB...
Kathryn Collier
AUProfessional customer service Although I got a speedy delivery, unfortunately, the kit had some damages to it. I’m not sure if it has been due to the mishandling by the delivery guy or shipped with the damages straight from the company. However, once complained through their live chat, the kit got replaced by them super quick, and I got another in the same week. I can’t thank them enough for their professional customer service, and my experience with them was wonderful, to say the least. I ordered the Poodle building kit as my little one pointed that out when I was ordering, and I never saw her happier in the last few weeks during this lockdown.
Andy
AUgreat little project I had no idea how time consuming this would be to put together and at first i was regretful but im over halfway through the build now and am actually enjoying it. The model looks fantastic and is so detailed and will be a cool little ornament once it's finished.
Maybe
AUCute and unique set The dog set is super cute and is definitely giving my husband something to occupy himself during lockdown. It’s quite slow going assembling with all of the tiny screws so definitely not meant for kids to assemble. Looking forward to seeing the finished product!