HORRIBLE CUSTOMER SERVICE....took over… HORRIBLE CUSTOMER SERVICE....took over a month of trying to get the item before they just simply gave up and refunded my money. How can you not deliver something ordered over a MONTH AGO???? Zero regard for customer service

Color of light labradoodle not correct… Color of light labradoodle not correct for what we received. The images when ordering looked more like a very light tan. Color of bricks in kit received was very white, almost with a pink tone.

We were told on December 9th We were told on December 9th, when we purchased 2 dogs for $219.98, that you would get them to us, for our two grandchildren, for Christmas and they finally arrived on January 19th. A disappointment for all however they can still make them and hopefully be pleased later. TTR

Ordered over a month ago for somebody… Ordered over a month ago for somebody for Christmas, still hasn't arrived and they told me they'll try to expedite it since IT HASN'T EVEN LEFT THE WAREHOUSE! SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAMSCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM

They’re okay I ordered two sets for family for Christmas presents well in advance to make sure it would get here on time. One of the sets got here with no issue. The other one was reported lost by the mail carrier. When I inquired about it asking if would send another one, they told me not to worry about it and to contact them in 6 weeks if I hadn’t received it. Two months later I get an obscure box in the mail with all of the pieces in a single bag, no instructions. My other set came nicely separated by brick type with decent Instructions. For the price I was expecting a little better but my family members loved their sets, even though one was a Valentine’s Day present instead of a Christmas present