Great customer service - implementation a little rough I ordered two puzzles shortly after Christmas. I did not receive any kind of confirmation email with an order number, which I found worrying. I reached out to the company, and they were able to provide one. It then took FOREVER to ship the puzzles out. I waited two weeks, contacted customer service again, and the CS team got the puzzles to me ASAP. Much to my disappointment, the puzzle was largely straight edges and didn't hold together. Contacted CS a third time and they redesigned and shipped a (better) replacement for free. Frustrating experience, but their customer service team really worked hard to make me happy. And the final product is beautiful and well made.

Received Dinosaur puzzle after 5 days Received Dinosaur puzzle after 5 days, it was carefully wrapped but slightly scratched. But the wood quality is quite good, the colors are nice.

Very good service !! Very good service !! We received our puzzle after 3 weeks (for Belgium). Very good presentation and very good quality. A serious company. Thank you so much.

Nano craft is the only site I buy… Nano craft is the only site I buy from!!! Others rip you off on size and packaging. NanoCraft always sends perfect puzzles in the box’s supplied for us. I must have over 40 now!!

5 Star I Love your puzzles! The Colors are vivid and they quality of them is Great.Iam on my 2nd puzzle and plan on ordering another now so when Iam done I have it on hand.