Great service and support I had a malfunction on a product I bought and the service was just perfect. They responded very quickly and we found a solution really fast.

A Fantastic Experience The deck is a fantastic nod to classic Warner Brother characters and the quality is incredible. My deck had a minor defect and the customer service team was very responsive and helped resolve the situation. I remain impressed with T11 and how they operate. Looking forward to many more fantastic released from them in the future.

Great company There was an issue with shipping, but customer service was very responsive, quick and friendly and everything got resolved smoothly. The cards are beautiful and this company is just great overall.

Theory 11, excellent customer service. I purchase from Theory 11 regularly as I love their playing card designs. The last purchase I received unfortunately there was damage to the tuck case. These things happen but I was really blown away by the response. When I received my order I emailed to see if anything could be done about the damaged tuck case. The response could not have been faster. Within the hour I received a response asking for my information and was assured I would be taken care. The next day I received and email that a new deck had been shipped out. I greatly appreciate the kindness and responsiveness I received to resolve my inquiry. It was excellent client service and Theory 11 now has a raving fan and client for life.

Customer Support EXCELLENT I received my order incredibly quickly...unfortunately, the initial trick sent to me was not 100% made correctly....I reached out to Mandy and the support team and was incredibly, pleasantly surprised to not only get a quick response, but they shipped a replacement of the item that same day...one of the best customer support experiences I have had. Great Job Theory11!