Fantastic customer support and all… Fantastic customer support and all around experience! Kyle ROCKS!!!!! Shortly after placing my order, I realized that my shipping address was incorrect, and it should’ve been the same as the billing address. Even though it was my fault, I was thrilled to get everything quickly straightened out that same day! Gotta love a quick reply and a quick delivery with a touch of positivity!

This experience was the best!!! This experience was the best!!! It started out like some others on here where they bought an item and had a shipping label printed out and that was it for over a few days. I run a business and had to send this person a new figure so I used this company. After so many days I decided to call my bank and dispute the payment and I received a refund then they shipped the item to the correct address plus gave a gift pack for the inconvenience!! It was packed awesome and so were the figures so they came back and rectified the situation all the way through. Should have a phone number to call for issues instead of just an email. These guys are the best!!! I will not shop on Amazon anymore for my Star Wars collection. Kyle and Tom are a father and son business and they obviously care about their customers unlike the others. Thanks guys!!!

I've reached out to their company on… I've reached out to their company on several occasions, in an attempt to follow up on the status of my order being shipped, and heard nothing back from anyone. Totally unprofessional. Their customer service and sincerity is a fraud. Not only will I personally never use them ever again; but will also not recommend them to anyone else.

Placed a pre-order in January Placed a pre-order in January, Hasbro site showed the figure was released 4/8/23. It's for sale all over Ebay. When I contacted them, a pat email stated a response in 24-48 hours. When I never received anything, I tried again a week later. Still nothing! I had to go through PayPal in order to receive a refund from these fraudulent sellers! Horrible experience! DO NOT TRY TO BUY FROM THIS STORE! IT SEEMS LIKE A TOTAL SCAM! It's even labeled as scam on some sites!

No communication whatsoever No communication whatsoever, no updates on my order either. They haven't posted anything on their socials for months and contacting them gets 0 replies back. I'll probably refund my order soon. UPDATE: My item has been shipped. Still no communication however but I'm a bit relieved now.