Fantastic customer support and all… Fantastic customer support and all around experience! Kyle ROCKS!!!!! Shortly after placing my order, I realized that my shipping address was incorrect, and it should’ve been the same as the billing address. Even though it was my fault, I was thrilled to get everything quickly straightened out that same day! Gotta love a quick reply and a quick delivery with a touch of positivity!

Been waiting a year for my orders… Been waiting a year for my orders (ordered a helmet in May and then one August of 2022) I have reached out to these guys many times, they only replied once. I was told back in February that they would be receiving my Helmets in a few weeks and then they would be shipping them to me soon. Finally got a shipping notice on April 27th 2023, all they did was print a shipping label. Its been a month with no tracking. Still says waiting on package? I will never order from these guys again!

Almost a year, and NOTHING! I pre-ordered an item back in January of 2023 that was supposed to ship in February. My card got charged and of course the order was "unfulfilled" because it was a pre-order. Months passed and I patiently waited for the item to ship. Then, I was at a convention in March, and lo and behold, the item was available at a vendors booth. A few weeks later I messaged Crazy Collecting both through their contact us and directly through Instagram messaging. I got NO RESPONSE at all other than an automated replay from the contact us form. I've probably emailed them about 5 or 6 times, but I still haven't gotten any communication from them directly. It's almost been a year now, and because I gave them the benefit of the doubt that the pre-order maybe took longer, it's gone past the point where I can dispute it with my bank. So yeah, unless they miraculously contact me somehow, they pretty much screwed me over. Don't bother with this place, I should have just stuck with one of the other online retailers that's more reliable. Be cautious.

No communication whatsoever No communication whatsoever, no updates on my order either. They haven't posted anything on their socials for months and contacting them gets 0 replies back. I'll probably refund my order soon. UPDATE: My item has been shipped. Still no communication however but I'm a bit relieved now.

I've reached out to their company on… I've reached out to their company on several occasions, in an attempt to follow up on the status of my order being shipped, and heard nothing back from anyone. Totally unprofessional. Their customer service and sincerity is a fraud. Not only will I personally never use them ever again; but will also not recommend them to anyone else.