Overall, very pleased with this toy store… I have tried many other online toy stores over the past year, and so far, this one has become my go-to! Incredible customer service that is willing to go above and beyond (actually cares about collectors), quick In-Stock shipping, super cool presentation with packaging, and loved that I could track everything with the Shop App!

I purchased G.I.Joe toys with shipping… I purchased G.I.Joe toys with shipping fee totally 76.97USD at crazy collecting website,but till now no shipping of goods and I receive nothing. I wrote mail to website twice but till now no reply, very bad experience I never met ever before. If you don't want to lose money you should consider again to buy at the website.

Avoid Crazy Collecting! Do NOT order from this store! They will charge you and not ship the item nor will they respond to any communication you send them regarding the status of your order. I ordered something from them back in December and am unable to hear anything from them regarding my order I paid for.

DO NOT BUY FROM THEM DO NOT BUY FROM THEM. I placed an order on June. Still haven’t received it or any update. I’ve tried reaching out to customer service through multiple avenues and haven’t received a single response. Thai store is a SCAM.

Do NOT listen to these bad reviews!!!!!!!!!! This is the first time I've ever written an online review like this, but I HAVE TO. Do NOT listen to these bad reviews. Yes, it's true that these guys have RECENTLY been unresponsive in their customer service emails. I had the same experience where they did not respond to my emails for a couple days. BUT it's NOT THEIR FAULT! They clarified that it has been a big issue they've been trying to resolve in recent months: a technical issue regarding the contact us form on their website. I have ordered from them MULTIPLE TIMES and they are friendly, give you a personal note with every order, GIFT WRAP your products, bubble wrap your product MULTIPLE times over, and include bubble packaging in the BOX too! They REALLY put EFFORT into your product getting to you in the BEST condition possible and with CARE!! There was one time where I was concerned about my order. I reached out and within a couple days they reached out with such a heartfelt message with apologies and promises to deliver. They even promised me a "surprise" in my package. THEY KEPT THEIR PROMISES UNTIL THE END, DELIVERED THE FIGURES NO PROBLEM, I RECEIVED THE BEST LOOKING FIGURES I'VE EVER HAD IN MY LIFE, AND THE SURPRISE WAS VERY, VERY WORTH THE WAIT!! And guess what? THIS HAPPENED TWICE!! They have never failed to amaze me. These guys are legendary, and I will ALWAYS wait until they have products on their website for me to order. I WAIT FOR THEM EVEN IF AMAZON SELLS THE FIGURE because AMAZON OFTEN DELIVERS FIGURES WITH DAMGED PACKAGING. NO OTHER COLLECTOR'S WEBSITE IS LIKE THIS ONE!! Absolutely superb. I CANNOT stress enough. Don't listen to the bad reviews. These guys are the real deal. Their contact us form is down right now, and they are a small business (literally a dad and his son). That is the reason why these people are complaining. I will support these guys until the bitter end. They made sure I felt cared for, delivered BEYOND their promises, and always kept a positive vibe. THIS COMPANY IS WHAT OTHER COLLECTOR'S COMPANIES SHOULD STRIVE TO BE LIKE. Give these guys a chance and they will deliver ABOVE expectations. They are experiencing technical difficulties right now, but they will overcome any obstacle to get you taken care of, making sure you are SATISFIED and HAPPY.