The company made good on their promises So initially I was very frustrated with them after not receiving my order for clavo huska which was placed on amazon.com. tracking said that it was in shipping with the USPS, but I couldn't get any straight answer as to when I could expect the delivery. I reached out to the company a couple times and voiced my concern. A few days later I received a courtesy reship from the company with the two bottles I had originally ordered. Although I was initially frustrated they went ahead and made it right despite it being the fault of the US postal system. This is my fourth order from them and I will continue to order with them in the future.

Lousy service,customer service horrid,product unreliable Took entirely too long to receive order,bounced from NJ to Del. to VA,back to Del. then to Rochester,NY finally to me.. I opened the package and product was missing security seal outside of bottle, opened bottle and security seal was missing from inside bottle,, called customer service twice to see what they were going to do,, it is the 4th day and they haven't called me yet....I would not if your thinking of buying anything from these people spend one red cent here...................

not to be trusted I placed an order then noticed a charge on my bank statement where they charged more and also charged a 2nd time. I called their phone number that states they have 24hr service yet got voice mail on two different days once during the afternoon. No one has called back to explain the extra charges and it's been 11 days and nothing has been delivered. Do Not use this company. This is the first time I have ever placed a negative review on anyone.

Finally got my order. Recommend website order notification upgrade. So this company could do themselves a service by upgrading their website to send automatic receipts and their delivery process by sending out shipment notifications all via email (reason for my 3 star rating). This would let people know that their order was processed and is getting shipped. That would make a lot of people happy. The product I received is what I expected and I may order from them again.

order received quickly ordered white mulberry tea and a few bars of natural soap. customer service guided through the process, recommended a soap that was mild with no scent. order was dispatched the next day. order was received in 3 days. shipment was very well packaged. very happy with this retailer. will reorder.