I've been buying from Zooscape since 2006. Just about every tea I buy from Zooscape is always in stock, and I rarely have to wait long for my order. On the rare occasion an item I ordered is not in stock, they send me all the items that are in stock, and the out of stock item follows soon after. I have always experienced quick delivery times. I have never had to complain about an order. When I recently placed an order by phone, the rep told me they are currently opening another facility out east, and apologized if I had experienced any delays in service lately during the transition, but I really hadn't noticed. I will continue buying from Zooscape!

order received quickly ordered white mulberry tea and a few bars of natural soap. customer service guided through the process, recommended a soap that was mild with no scent. order was dispatched the next day. order was received in 3 days. shipment was very well packaged. very happy with this retailer. will reorder.

poor customer service I ordered an item in early September. They immediately charged my credit card, but nothing arrived for over a month. When I attempted to reach their customer service center by phone, nobody answered so I left several messages. I did get a call back on my answering machine saying my item would be shipped "soon." My item finally arrived in late October. I will not be placing any more orders with this company.

Finally got my order. Recommend website order notification upgrade. So this company could do themselves a service by upgrading their website to send automatic receipts and their delivery process by sending out shipment notifications all via email (reason for my 3 star rating). This would let people know that their order was processed and is getting shipped. That would make a lot of people happy. The product I received is what I expected and I may order from them again.

I have been ordering Chicory root 450… I have been ordering Chicory root 450 mg. for quite a while through Walmart. I am completely satisfied, the order comes to me in the correct amount of time, usually 1 1/2 to 2 weeks. The chicory root helps greatly with my inflamation... I have rheumatoid arthritis. Thank you for your great service and great product !