Find another Vendor - HORRIBLE - Unacceptable!!! Simply took my $$$!!! - they refuse to respond to both email and voice messages 1 Business day to ship is what they advertise - STRICTLY LIES - waited 10 Biz days then began reaching out to these losers - absolutely NOTHING - Zero communication - Zero tracking data - ZERO PRODUCT - 15 BUSINESS DAYS still NOTHING - Isn't this called Mail order FRAUD? Do ya think the FTC has heard about their practices ? ... certainly will now!!! Quick question: did reviewer ALEXANDER REZNIKOV order a cookbook?

order received quickly ordered white mulberry tea and a few bars of natural soap. customer service guided through the process, recommended a soap that was mild with no scent. order was dispatched the next day. order was received in 3 days. shipment was very well packaged. very happy with this retailer. will reorder.

zooscape is a cheating site I was searching in amazon.com for glucosamine and found what i searched for a canadian brand called webber naturals but amazon puts it on external link so i said no problem amazon is perfect and it shoudnot put any cheating site but sadly this is what happened.... I ordered 3 pack of glucosamine and deducted 136 us dollars and all ok and zooscape send me 2 automated emails ..... and shhhhhhhhhhh no more order were placed at 7 july 2013 and i emailed them and nothing happen even no automated email called them 2 times and ansering machine reply to leave your name and tel and i did and nothing at all so finally iam now sure that ZOOSCAPE IS A fraud cheating site i hoped to read this site before ordering but sadly that were happened thank you trustpilot that allow me tell people and warn them from such sites thanks again abdallah youssef

not to be trusted I placed an order then noticed a charge on my bank statement where they charged more and also charged a 2nd time. I called their phone number that states they have 24hr service yet got voice mail on two different days once during the afternoon. No one has called back to explain the extra charges and it's been 11 days and nothing has been delivered. Do Not use this company. This is the first time I have ever placed a negative review on anyone.

poor customer service I ordered an item in early September. They immediately charged my credit card, but nothing arrived for over a month. When I attempted to reach their customer service center by phone, nobody answered so I left several messages. I did get a call back on my answering machine saying my item would be shipped "soon." My item finally arrived in late October. I will not be placing any more orders with this company.