Andrew M Gilroy
GBOne Stop Shopping We went through excitement, anxiety, and dozens of other emotions before having our first child. Wanting everything to be "just perfect" and trying to agree with my wife, we found Lolli Bean's to be the perfect solution. The website made it easy for us to go at our own pace and work through the process of making decisions, compromises, and smart buys without any pressure or hassle. We ended up with the perfect space that is custom tailored to our taste and needs. We checked a major item off of our list of endless preparation to be parents for the first time. My wife is beyond happy with the space that we chose together. The stress of taking our vision and making it happen in real life was made possible because of Lolli Bean's. I normally only write reviews when I am unhappy or unsatisfied. I felt that I should share a positive experience and help other couples that experiencing what we did and help them realize that this major decision was a fun, convenient, and stress free way to shop. Thank You!!!
Kate
GBWhere are my Lolli Beans? I appreciate this business is offering more natural, organic baby & children furniture. However, the shipping takes forever and I couldn't get anyone to credit my purchase with the "beans" that I had accrued from a previous purchase. Not the best customer service. Bummer. I will not be shopping here again.
Christopher
GBNo response, no product, and no refund I ordered a product (which their website said would ship in 1-2 days) on March 21, and on April 2 asked for an update after receiving no communication other than my card being charged. After no response again I reached out on April 6 and asked for an update or refund. On April 11 they confirmed that the product was discontinued, so I asked for a refund. Still no response. These people are unethical. Don't do business with them.
G.
GBWorst experience and a site not to be trusted. Ordered items in early April and never received them. Tried emailing customer service several times for an order status with no reply. Their number on their site always goes6to voice mail. Left 2 messages with no reply. Then tried live chat in May and told it was on backorder and delivery would be in two weeks. Still no delivery and it's almost July. Now live chat is always offline and again no email replies and phone support. I'm now needing to work with my cc company to try to get a refund or process a fraud report.
Sachin
GBTook our money - never shipped item Placed an order of approximately $350 on May 4, 2016. Received order confirmation, but no shipping information. Called and emailed on May 11, 2016, no response to email or voicemail. Called and emailed again on May 16, 2016, again no response. Sadly, online reviews show that this is not unusual customer service for Lolli Bean's. They have 3 complaints against them through the BBB (and they have not received BBB accreditation). Will probably have one more once our experience is done. Avoid this company!