Overall Pretty Terrible It's hard to do business with these guys. I know I won't be doing it again, despite the fact that they eventually refunded me 20% for the inconvenience. In short, it took much longer to get my item than it should have. Each time they promised a shipping date, that date would pass and I would hear nothing from them. I'm convinced that I'd still be waiting if I hadn't hounded their customer support Live Chat every day for a couple weeks. And don't bother with their customer service phone number, which always goes to voicemail, because they never call back. I eventually did receive the item, and a 20% refund, so there's that. But the item is offered by numerous online retailers. I wish I would've ordered from one of them and saved myself the headache.

Charged me $42, but never received product I purchased a sleep sack from Lolli Bean's online on May 26th and was charged $42, but I have never received the sleep sack. I have sent numerous emails and left voice messages, but I still have no sleep sack and no refund.

Terrible service Ordered more than 2 weeks ago, and order not shipped without any notice or explanation. Customer service available only M-F 9-5, unhelpful if working. Would not have ordered if the item was said to be on back-order or unavailable at the time it was ordered. I would avoid doing business with this company at all costs.

Where are my Lolli Beans? I appreciate this business is offering more natural, organic baby & children furniture. However, the shipping takes forever and I couldn't get anyone to credit my purchase with the "beans" that I had accrued from a previous purchase. Not the best customer service. Bummer. I will not be shopping here again.

Bought an item... was never told it was discontinued bought an item and never received shipping confirmation. When i called 2+ weeks later to get a status update, was told item had been discontinued, but was never proactively informed. Asked for a refund, and took multiple days and multiple calls for them to process. would not order from here again.