Worst experience and a site not to be trusted. Ordered items in early April and never received them. Tried emailing customer service several times for an order status with no reply. Their number on their site always goes6to voice mail. Left 2 messages with no reply. Then tried live chat in May and told it was on backorder and delivery would be in two weeks. Still no delivery and it's almost July. Now live chat is always offline and again no email replies and phone support. I'm now needing to work with my cc company to try to get a refund or process a fraud report.

Great Experience. I am very happy with the quality and customer experience I received, which is a rarity these days. I have already had my sister in law purchase from them as well based on my recommendation. Keep up the great work!

Very bad customer service I have not received the item I ordered 3 weeks ago, nor have I gotten an email about its status. The website still says "awaiting fulfillment" for the status of my order. I have called 5-6 times, and done online chats, I keep being told the item will be shipp d out any day - yet still, no delivery. I am fed up with the poor service, and now my daughter will not receive her baby shower gift from me in time for the shower. I am very unhappy.

Joyanna I purchased a crib mattress through Lolli Bean's and have been supremely happy with my purchase! A safe, non-toxic mattress was a MUST for our little guy. Our experience was great! Great people, great service, and I got a great discount on the mattress as well. Totally recommend them to anyone in the market for safe, sustainable baby gear.

DO NOT UNDER ANY CIRCUMSTANCES!!! They take your money, charge your card, then never ship the merchandise. Complaint filed w IL State Attorney General. These people should be put in jail and put out of business. If this is the last store on earth, stay away.