No response, no product, and no refund I ordered a product (which their website said would ship in 1-2 days) on March 21, and on April 2 asked for an update after receiving no communication other than my card being charged. After no response again I reached out on April 6 and asked for an update or refund. On April 11 they confirmed that the product was discontinued, so I asked for a refund. Still no response. These people are unethical. Don't do business with them.

Never shipped my order and never replied to my emails and phone calls I placed an order on August 6, 2016. I sent them an email a week later asking when they would ship since I hadn't heard from them and got a response. I then called numerous times, left 2 voicemails, and then sent a last email this morning (August 22) asking if this was a SCAM and if I should report them. I finally got an answer back that they would issue a refund (let's double check that) without even apologizing... Bad experience!

Very bad customer service I have not received the item I ordered 3 weeks ago, nor have I gotten an email about its status. The website still says "awaiting fulfillment" for the status of my order. I have called 5-6 times, and done online chats, I keep being told the item will be shipp d out any day - yet still, no delivery. I am fed up with the poor service, and now my daughter will not receive her baby shower gift from me in time for the shower. I am very unhappy.

DO NOT UNDER ANY CIRCUMSTANCES!!! They take your money, charge your card, then never ship the merchandise. Complaint filed w IL State Attorney General. These people should be put in jail and put out of business. If this is the last store on earth, stay away.

Charged credit card, no updates, no delivery I have had a similar experience to those below. I purchased a dresser for my nursery in March 2016. Item was on back order and I was able to reach someone via the online chat a couple months later confirming the order was still on back order. Then crickets for many more months after more than 50 attempts at call/email/chat. My baby is here now and still no refund and no dresser.