Worst experience and a site not to be trusted. Ordered items in early April and never received them. Tried emailing customer service several times for an order status with no reply. Their number on their site always goes6to voice mail. Left 2 messages with no reply. Then tried live chat in May and told it was on backorder and delivery would be in two weeks. Still no delivery and it's almost July. Now live chat is always offline and again no email replies and phone support. I'm now needing to work with my cc company to try to get a refund or process a fraud report.

Bought an item... was never told it was discontinued bought an item and never received shipping confirmation. When i called 2+ weeks later to get a status update, was told item had been discontinued, but was never proactively informed. Asked for a refund, and took multiple days and multiple calls for them to process. would not order from here again.

Overall Pretty Terrible It's hard to do business with these guys. I know I won't be doing it again, despite the fact that they eventually refunded me 20% for the inconvenience. In short, it took much longer to get my item than it should have. Each time they promised a shipping date, that date would pass and I would hear nothing from them. I'm convinced that I'd still be waiting if I hadn't hounded their customer support Live Chat every day for a couple weeks. And don't bother with their customer service phone number, which always goes to voicemail, because they never call back. I eventually did receive the item, and a 20% refund, so there's that. But the item is offered by numerous online retailers. I wish I would've ordered from one of them and saved myself the headache.

DO NOT UNDER ANY CIRCUMSTANCES!!! They take your money, charge your card, then never ship the merchandise. Complaint filed w IL State Attorney General. These people should be put in jail and put out of business. If this is the last store on earth, stay away.

DO NOT ORDER FROM THIS COMPANY!!!!! I put in an order on April 8 and received a confirmation of purchase email. I received another email on April 11 stating that the order status had changed to "Awaiting Shipment". It is now May 28 and I have not received what I ordered. I have left several messages, and sent several emails to the company concerning this and have had no reply. The item I ordered was quite expensive so ended up putting a fraud alert in to my bank in hopes of receiving the money back. I would advise anyone thinking of ordering from here to NOT do it. I think I've been scammed.