Took our money - never shipped item Placed an order of approximately $350 on May 4, 2016. Received order confirmation, but no shipping information. Called and emailed on May 11, 2016, no response to email or voicemail. Called and emailed again on May 16, 2016, again no response. Sadly, online reviews show that this is not unusual customer service for Lolli Bean's. They have 3 complaints against them through the BBB (and they have not received BBB accreditation). Will probably have one more once our experience is done. Avoid this company!

Charged credit card, no updates, no delivery I have had a similar experience to those below. I purchased a dresser for my nursery in March 2016. Item was on back order and I was able to reach someone via the online chat a couple months later confirming the order was still on back order. Then crickets for many more months after more than 50 attempts at call/email/chat. My baby is here now and still no refund and no dresser.

DO NOT UNDER ANY CIRCUMSTANCES!!! They take your money, charge your card, then never ship the merchandise. Complaint filed w IL State Attorney General. These people should be put in jail and put out of business. If this is the last store on earth, stay away.

DO NOT ORDER FROM THIS COMPANY!!!!! I put in an order on April 8 and received a confirmation of purchase email. I received another email on April 11 stating that the order status had changed to "Awaiting Shipment". It is now May 28 and I have not received what I ordered. I have left several messages, and sent several emails to the company concerning this and have had no reply. The item I ordered was quite expensive so ended up putting a fraud alert in to my bank in hopes of receiving the money back. I would advise anyone thinking of ordering from here to NOT do it. I think I've been scammed.

Very bad customer service I have not received the item I ordered 3 weeks ago, nor have I gotten an email about its status. The website still says "awaiting fulfillment" for the status of my order. I have called 5-6 times, and done online chats, I keep being told the item will be shipp d out any day - yet still, no delivery. I am fed up with the poor service, and now my daughter will not receive her baby shower gift from me in time for the shower. I am very unhappy.