Kb
GBNever received item but charged 1 month later I have not received the ordered item, but my credit card was charged immediately. Seeing other reviews this seems to be their norm. I guess they are hoping people will forget and not try to get their money back? I will be seeking resolution through my credit card company as this company seems to be a scam.
Angeline Larson
GBCharged credit card, no updates, no delivery I have had a similar experience to those below. I purchased a dresser for my nursery in March 2016. Item was on back order and I was able to reach someone via the online chat a couple months later confirming the order was still on back order. Then crickets for many more months after more than 50 attempts at call/email/chat. My baby is here now and still no refund and no dresser.
Lisa
GBDO NOT ORDER FROM THIS COMPANY!!!!! I put in an order on April 8 and received a confirmation of purchase email. I received another email on April 11 stating that the order status had changed to "Awaiting Shipment". It is now May 28 and I have not received what I ordered. I have left several messages, and sent several emails to the company concerning this and have had no reply. The item I ordered was quite expensive so ended up putting a fraud alert in to my bank in hopes of receiving the money back. I would advise anyone thinking of ordering from here to NOT do it. I think I've been scammed.
Sachin
GBTook our money - never shipped item Placed an order of approximately $350 on May 4, 2016. Received order confirmation, but no shipping information. Called and emailed on May 11, 2016, no response to email or voicemail. Called and emailed again on May 16, 2016, again no response. Sadly, online reviews show that this is not unusual customer service for Lolli Bean's. They have 3 complaints against them through the BBB (and they have not received BBB accreditation). Will probably have one more once our experience is done. Avoid this company!
Sue
GBTerrible service Ordered more than 2 weeks ago, and order not shipped without any notice or explanation. Customer service available only M-F 9-5, unhelpful if working. Would not have ordered if the item was said to be on back-order or unavailable at the time it was ordered. I would avoid doing business with this company at all costs.