Elissa Zies
GBDO NOT ORDER FROM THIS COMPANY!! I made an expensive order and was on the fence about spending that kind of money to begin with. It has been 5 weeks and I have not received a shipment. I've made numerous attempts to contact customer service, emails, calls, creating a ticket. THIS WEBSITE NEEDS TO BE SHUT DOWN! I don't believe there is actually an inventory much less customer service department. The website looks legitimate but don't be fooled, it's a scam! I will be filing a complaint with BBB and disputing the charges with my bank.
Kate
GBWhere are my Lolli Beans? I appreciate this business is offering more natural, organic baby & children furniture. However, the shipping takes forever and I couldn't get anyone to credit my purchase with the "beans" that I had accrued from a previous purchase. Not the best customer service. Bummer. I will not be shopping here again.
Joyanna Delshad
GBJoyanna I purchased a crib mattress through Lolli Bean's and have been supremely happy with my purchase! A safe, non-toxic mattress was a MUST for our little guy. Our experience was great! Great people, great service, and I got a great discount on the mattress as well. Totally recommend them to anyone in the market for safe, sustainable baby gear.
Raquel
GBBought an item... was never told it was discontinued bought an item and never received shipping confirmation. When i called 2+ weeks later to get a status update, was told item had been discontinued, but was never proactively informed. Asked for a refund, and took multiple days and multiple calls for them to process. would not order from here again.
G.
GBWorst experience and a site not to be trusted. Ordered items in early April and never received them. Tried emailing customer service several times for an order status with no reply. Their number on their site always goes6to voice mail. Left 2 messages with no reply. Then tried live chat in May and told it was on backorder and delivery would be in two weeks. Still no delivery and it's almost July. Now live chat is always offline and again no email replies and phone support. I'm now needing to work with my cc company to try to get a refund or process a fraud report.