Thieves Charged my account but never shipped anything. They wouldn't return any of my numerous phone calls or reply to multiple emails. I've had to fight the charges through VISA. Avoid these people at all costs.

Excellent customer service! I recently made my first purchase through Lollibeans after I had two stroller purchases "go wrong" with two different vendors. I contacted customer service prior to making my purchase to make sure my item was in stock and ready to ship. ( on a time crunch due to an upcoming vacation ). Jen was super nice and verified it could ship and make it on time for our vacation. ( we purchased a Nuna Pepp to be used as our vacation stroller ). The stroller even came one day early! I will absolutely buy my next baby/toddler items from Lollibeans. Thank You!!

Worst experience and a site not to be trusted. Ordered items in early April and never received them. Tried emailing customer service several times for an order status with no reply. Their number on their site always goes6to voice mail. Left 2 messages with no reply. Then tried live chat in May and told it was on backorder and delivery would be in two weeks. Still no delivery and it's almost July. Now live chat is always offline and again no email replies and phone support. I'm now needing to work with my cc company to try to get a refund or process a fraud report.

Charged credit card, no updates, no delivery I have had a similar experience to those below. I purchased a dresser for my nursery in March 2016. Item was on back order and I was able to reach someone via the online chat a couple months later confirming the order was still on back order. Then crickets for many more months after more than 50 attempts at call/email/chat. My baby is here now and still no refund and no dresser.

DO NOT ORDER FROM THIS COMPANY!! I made an expensive order and was on the fence about spending that kind of money to begin with. It has been 5 weeks and I have not received a shipment. I've made numerous attempts to contact customer service, emails, calls, creating a ticket. THIS WEBSITE NEEDS TO BE SHUT DOWN! I don't believe there is actually an inventory much less customer service department. The website looks legitimate but don't be fooled, it's a scam! I will be filing a complaint with BBB and disputing the charges with my bank.