Andrew M Gilroy
GBOne Stop Shopping We went through excitement, anxiety, and dozens of other emotions before having our first child. Wanting everything to be "just perfect" and trying to agree with my wife, we found Lolli Bean's to be the perfect solution. The website made it easy for us to go at our own pace and work through the process of making decisions, compromises, and smart buys without any pressure or hassle. We ended up with the perfect space that is custom tailored to our taste and needs. We checked a major item off of our list of endless preparation to be parents for the first time. My wife is beyond happy with the space that we chose together. The stress of taking our vision and making it happen in real life was made possible because of Lolli Bean's. I normally only write reviews when I am unhappy or unsatisfied. I felt that I should share a positive experience and help other couples that experiencing what we did and help them realize that this major decision was a fun, convenient, and stress free way to shop. Thank You!!!
Sue
GBTerrible service Ordered more than 2 weeks ago, and order not shipped without any notice or explanation. Customer service available only M-F 9-5, unhelpful if working. Would not have ordered if the item was said to be on back-order or unavailable at the time it was ordered. I would avoid doing business with this company at all costs.
Craig S.
GBOverall Pretty Terrible It's hard to do business with these guys. I know I won't be doing it again, despite the fact that they eventually refunded me 20% for the inconvenience. In short, it took much longer to get my item than it should have. Each time they promised a shipping date, that date would pass and I would hear nothing from them. I'm convinced that I'd still be waiting if I hadn't hounded their customer support Live Chat every day for a couple weeks. And don't bother with their customer service phone number, which always goes to voicemail, because they never call back. I eventually did receive the item, and a 20% refund, so there's that. But the item is offered by numerous online retailers. I wish I would've ordered from one of them and saved myself the headache.
G.
GBWorst experience and a site not to be trusted. Ordered items in early April and never received them. Tried emailing customer service several times for an order status with no reply. Their number on their site always goes6to voice mail. Left 2 messages with no reply. Then tried live chat in May and told it was on backorder and delivery would be in two weeks. Still no delivery and it's almost July. Now live chat is always offline and again no email replies and phone support. I'm now needing to work with my cc company to try to get a refund or process a fraud report.
Victoria Dunn
GBNever shipped my order and never replied to my emails and phone calls I placed an order on August 6, 2016. I sent them an email a week later asking when they would ship since I hadn't heard from them and got a response. I then called numerous times, left 2 voicemails, and then sent a last email this morning (August 22) asking if this was a SCAM and if I should report them. I finally got an answer back that they would issue a refund (let's double check that) without even apologizing... Bad experience!