Never received item but charged 1 month later I have not received the ordered item, but my credit card was charged immediately. Seeing other reviews this seems to be their norm. I guess they are hoping people will forget and not try to get their money back? I will be seeking resolution through my credit card company as this company seems to be a scam.

No response, no product, and no refund I ordered a product (which their website said would ship in 1-2 days) on March 21, and on April 2 asked for an update after receiving no communication other than my card being charged. After no response again I reached out on April 6 and asked for an update or refund. On April 11 they confirmed that the product was discontinued, so I asked for a refund. Still no response. These people are unethical. Don't do business with them.

Never shipped my order and never replied to my emails and phone calls I placed an order on August 6, 2016. I sent them an email a week later asking when they would ship since I hadn't heard from them and got a response. I then called numerous times, left 2 voicemails, and then sent a last email this morning (August 22) asking if this was a SCAM and if I should report them. I finally got an answer back that they would issue a refund (let's double check that) without even apologizing... Bad experience!

DO NOT UNDER ANY CIRCUMSTANCES!!! They take your money, charge your card, then never ship the merchandise. Complaint filed w IL State Attorney General. These people should be put in jail and put out of business. If this is the last store on earth, stay away.

Where are my Lolli Beans? I appreciate this business is offering more natural, organic baby & children furniture. However, the shipping takes forever and I couldn't get anyone to credit my purchase with the "beans" that I had accrued from a previous purchase. Not the best customer service. Bummer. I will not be shopping here again.