Never received item but charged 1 month later I have not received the ordered item, but my credit card was charged immediately. Seeing other reviews this seems to be their norm. I guess they are hoping people will forget and not try to get their money back? I will be seeking resolution through my credit card company as this company seems to be a scam.

DO NOT ORDER FROM THIS COMPANY!! I made an expensive order and was on the fence about spending that kind of money to begin with. It has been 5 weeks and I have not received a shipment. I've made numerous attempts to contact customer service, emails, calls, creating a ticket. THIS WEBSITE NEEDS TO BE SHUT DOWN! I don't believe there is actually an inventory much less customer service department. The website looks legitimate but don't be fooled, it's a scam! I will be filing a complaint with BBB and disputing the charges with my bank.

Charged credit card, no updates, no delivery I have had a similar experience to those below. I purchased a dresser for my nursery in March 2016. Item was on back order and I was able to reach someone via the online chat a couple months later confirming the order was still on back order. Then crickets for many more months after more than 50 attempts at call/email/chat. My baby is here now and still no refund and no dresser.

DO NOT UNDER ANY CIRCUMSTANCES!!! They take your money, charge your card, then never ship the merchandise. Complaint filed w IL State Attorney General. These people should be put in jail and put out of business. If this is the last store on earth, stay away.

Took our money - never shipped item Placed an order of approximately $350 on May 4, 2016. Received order confirmation, but no shipping information. Called and emailed on May 11, 2016, no response to email or voicemail. Called and emailed again on May 16, 2016, again no response. Sadly, online reviews show that this is not unusual customer service for Lolli Bean's. They have 3 complaints against them through the BBB (and they have not received BBB accreditation). Will probably have one more once our experience is done. Avoid this company!