24hr customer service that's a lie. I placed an order before realizing that you had to pay extra for the guarantee. I then tried to cancel my order but found no way to do so but through email which I'm sure they will get right on that ....

This is our second purchase This is our second purchase. We lost the first one and she'd had it forever. Super tough, durable, her favorite. Even moiasun team so nice! they give me 35% off for the 2nd toy. loving it!

Terrible toys, even worse customer service Terrible toys - the company uses false advertising and doesn't refund when toys don't hold up (the 'indestructible' toy I got didn't even last 5 minutes), even after agreeing to process a refund. I also left a review describing my experience on their website and it never showed up.

Very horrible customer service Very horrible customer service. Could not ship the item I purchased, offered to send me something else if I would pay a shipping charge. Said that shipping was my fault because I live on a remote island. I live in South Carolina. All for me a 30% refund but I never received the product. Told me USPS lost the items. The Postal Service told me they never shipped the items. This is a scam company!

Our dog loves the bear toy Our dog loves the bear toy hasn’t managed to chew it to pieces, which is the normal fate of her toys