Terrible toys, even worse customer service Terrible toys - the company uses false advertising and doesn't refund when toys don't hold up (the 'indestructible' toy I got didn't even last 5 minutes), even after agreeing to process a refund. I also left a review describing my experience on their website and it never showed up.

My dog tore it open in about 10 min My dog tore it open in about 10 min. I left a review on their page but they don't show. It. Their reviews are fake.

So, I picked up this blue bear toy from Moiasun So, I picked up this blue bear toy from Moiasun, not really expecting much. I mean, my dog has a talent for destroying toys in record time, so I was pretty skeptical. But, here's the shocker - the blue bear is still in one piece! The first few days, I was just waiting for the inevitable - fluff everywhere, a one-eyed bear... you know how it goes. But this bear? It's like it's made of tougher stuff or something. My dog's been gnawing, tugging, and playing with it non-stop, and it's still holding up! I've got to say, I'm impressed. It's not every day you find a toy that can withstand the enthusiastic 'love' of a playful dog. Moiasun, you've got yourself a fan here. Already thinking of grabbing another one of these durable toys for backup!

24hr customer service that's a lie. I placed an order before realizing that you had to pay extra for the guarantee. I then tried to cancel my order but found no way to do so but through email which I'm sure they will get right on that ....

Lifetime guarantee costs extra I was impressed by the guarantee that their toys would hold up to my Lab's aggressive chewing. I also have a Whippet. I bought them each a stuffed toy for Christmas along with the lifetime warranty. Within 5 minutes, our Whippet beheaded her toy. She is not an aggressive chewer. I reached out to customer service and they are replacing it with a much cheaper rubber toy. I complained because that is not what I originally bought and their warranty specifically says that the replacement has to match what I originally bought. Customer service suggested a different stuffed item that was more durable, and I was in agreement. They sent me two rubber toys instead. Had I known that this is what their lifetime warranty was, I would never have bought it nor their toys.