Lifetime guarantee costs extra I was impressed by the guarantee that their toys would hold up to my Lab's aggressive chewing. I also have a Whippet. I bought them each a stuffed toy for Christmas along with the lifetime warranty. Within 5 minutes, our Whippet beheaded her toy. She is not an aggressive chewer. I reached out to customer service and they are replacing it with a much cheaper rubber toy. I complained because that is not what I originally bought and their warranty specifically says that the replacement has to match what I originally bought. Customer service suggested a different stuffed item that was more durable, and I was in agreement. They sent me two rubber toys instead. Had I known that this is what their lifetime warranty was, I would never have bought it nor their toys.

Very horrible customer service Very horrible customer service. Could not ship the item I purchased, offered to send me something else if I would pay a shipping charge. Said that shipping was my fault because I live on a remote island. I live in South Carolina. All for me a 30% refund but I never received the product. Told me USPS lost the items. The Postal Service told me they never shipped the items. This is a scam company!

Terrible toys, even worse customer service Terrible toys - the company uses false advertising and doesn't refund when toys don't hold up (the 'indestructible' toy I got didn't even last 5 minutes), even after agreeing to process a refund. I also left a review describing my experience on their website and it never showed up.

So, I picked up this blue bear toy from Moiasun So, I picked up this blue bear toy from Moiasun, not really expecting much. I mean, my dog has a talent for destroying toys in record time, so I was pretty skeptical. But, here's the shocker - the blue bear is still in one piece! The first few days, I was just waiting for the inevitable - fluff everywhere, a one-eyed bear... you know how it goes. But this bear? It's like it's made of tougher stuff or something. My dog's been gnawing, tugging, and playing with it non-stop, and it's still holding up! I've got to say, I'm impressed. It's not every day you find a toy that can withstand the enthusiastic 'love' of a playful dog. Moiasun, you've got yourself a fan here. Already thinking of grabbing another one of these durable toys for backup!

My dog tore it open in about 10 min My dog tore it open in about 10 min. I left a review on their page but they don't show. It. Their reviews are fake.