It crashes alot -

A joke The owners love money and hate actually updating their site.

My neopets account is over 18 years… My neopets account is over 18 years old. They had frozen it a few years back, don't know the reason why. Something to do with the password. I emailed them a few times to no avail, but then finally emailed and BEGGED for my account back and actually attached a picture of my license to prove it was my account and I wanted to play again. It really shouldnt have been that much work for a site that's practically dead. Anyway. back to recent times. I purchased Chomby Sushi, a rare food item that costs over 100,000 neopoints, and the food DISAPPEARED from the inventory. Purchased it again. DISAPPEARED from my inventory. Purchased it a third time. Finally was able to feed it to my pet -- it doesnt appear in my gourmet food club list! I opened a ticket, and they basically told me it's a known issue and they were filing the ticket away, and I will not be reimbursed neopoints!!! I'm out over 300,000 neopoints!! I had actually opened another ticket asking to be reimbursed my neopoints, and they completely ignored it. Mind you, what does it cost the creators to add this item to my list or give me back my neopoints? I also pay for the premium membership!!! They should be grateful I still even log onto the site because there are no games or ways to earn neopoints, let alone give them money every month. I am cancelling my paid membership after the charity corner.

Refuse to return old account Gate keeping account because they don't want people to return and continue playing on NEOPETS I know literally every information except for I can't remember what email address I used to sign up I have answered every other question they have asked but they still refuse to return my account because they don't want their site to be successful I guess

This company will never be good. This company will never, ever improve. 1.The Chinese own neopets (waves at NETDRAGON). 2. WOKE run the company. 3. LUNATICS run the asylum. 4. WE ARE ALL SCREWED. It's like the least fun place to be, but at LEAST it has 4 working games, ZERO respect for the customers AND can, HAS, and will continue to absolutely PILLAGE and rabidly BITE it's fan base to DEATH. Like taking a vacation with Epstein, NO ONE IS THE SAME AFTERWARD AND EVERYONE HURTS INSIDE...& NO ONE WILL EVER SHOW UP TO DEFEND OR HELP YOU. DO NOT JOIN NEOPETS.COM If you do after reading this, you asked for it.