Numb arms and pain in hips!! I purchased a mattress after hours and hours of research- they said this mattress would be ideal for side sleepers.... but after a few nights I found it very hard- but it also sinks in the middle!!! So I wake up at night with deeply aching hips and the area where the shoulders go is so firm I wake up with my entire arm having gone numb! I am very sensitive to odor and it’s been great for that but.... the pain is too much. Unfortunately it was delivered the day we had several pipes burst due to cold and the insurance moved us out of the house for 5 months. Obviously by the time I got a chance to sleep on it it was out of the 100 day window so I guess I’m SOL. So sad after all the other troubles I’ve had this year....

My Green Mattress Great service. Mattress was shipped out quickly and arrived within the week. I purchased it for my son. He loves it and it has improved his sleeping. Update, didn't last very long. Already ripped up.

Developed divots after one year I was excited to buy my first "green" mattress. Unfortunately, 2 inch deep divots 8 inches in length appeared less than a year and a half later. I called and emailed customer service. The owner said my husband was too big/fat for the mattress I got. There were no recommended weights on the mattress descriptions and I had never purchased a mattress before. The owner was also supposed to call and come look at our mattress, but never did. Disappointed and will not buy from this company again.

Latex smell The mattress is comfortable, but there is a smell. A heavy latex smell that penetrates my mattress pad and sheets and pajamas. Smells like a box of band-aids.

Smooth processing but firmer than advertised The ordering process and shipping were great. However I purchased the one sided echo twin mattress for my spare bedroom and it is supposed to be a 7 out of 10 for firmness according to the company, but while I definitely prefer a firm bed (and also have a Stearns and Foster luxury firm mattress and I would rate that one a 7 of 10), I’d rate the echo mattress a 9 of 10 (it was a 10 out of 10 out of the box but softened up a little bit after a few weeks use). I am looking for solutions to soften it up more, but by the time I potentially purchase an expensive topper to help, the cost will end up in a place where I would have just bought something else. Green Mattress does offer a topper, but even when discounted it is very pricey, so looking elsewhere and trying to keep it “green”