Karim
GBGood Mattress Good mattress. would've perferred a bit more firmness.
Emily
CAPoor quality, and deny warranty claims I purchased the natural escape mattress, which arrived in September 2020. My husband and I followed all of the care instructions, unpacking it immediately, and placing it on a high-quality boxspring. Unfortunately, we have never owned a lower quality mattress. Within the first year, it was clear that there were indents forming where we sleep. Again- we have followed all manufacturer instructions, and have treated our bed with care- we are of average height and weight. Nonetheless, we are left with a mattress that has developed bad indentations that are causing back pain, and are worsening. When we sent My Green Mattress photos of the worsening issue in 2022, we were told their team cannot see any indentations or visible defects, and denied us warranty coverage. Instead they offered us a 50% discount on a new mattress. So in response to our complaint that their mattress was defective, they denied our warranty claim and instead offered us the opportunity to give them more money for another defective product. Do not buy from My Green Mattress. Their product is of poor quality, and they do not follow through on their “20 year warranty”. After 3.5 years of owning their Natural Escape mattress, we have to go buy a replacement, as the problem continues to worsen, and our backs are in constant pain.
Sherry Liu
GBSatisfied with the product Satisfied with the product. Not satisfied with the delivery as it was dumped on my driveway and no attempt to knock nor ring the doorbell to notify delivery.
Sandra Watts
GBMy Green Mattress Great service. Mattress was shipped out quickly and arrived within the week. I purchased it for my son. He loves it and it has improved his sleeping. Update, didn't last very long. Already ripped up.
Micki G
GBI was very happy with my experience… I was very happy with my experience with my green mattress. I love my new mattress. It is firm and did have to air out but I love the quality and fact that it has no chemicals!