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Trustify360 - Default Title

My Green Mattress

1519 W. 55th Street, 60525, La Grange Highlands

http://mygreenmattress.com

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2.85

Based on 20 Reviews

0.00%

25.00%

45.00%

20.00%

10.00%

About My Green Mattress

My Green Mattress was founded by Tim Masters. Tim is an experienced businessman, master craftsman, and devoted family man. Tim's daughter, Emily, inspired him to expand his offerings to include all natural mattresses. Shortly after Emily was born, it was apparent that she suffered from eczema and allergies. Tim and his wife, Cindy, took Emily to see the best pediatric dermatologists, but also did their own research and found that all-natural products could help alleviate Emily’s symptoms. Tim realized it was time to offer all-natural mattresses to his customers, and rushed to put one in his daughter’s crib. Emily is now sleeping on a twin-size, all-natural mattress handcrafted by her Dad. She is a happy, healthy little girl that loves to play with her three sisters, Rylee, Madelyn, Megan, and with her brother, Kyle. Tim began working as an apprentice at family-owned, Quality Sleep Shop, that was established in 1968. As an apprentice, Tim mastered the art of mattress making. He eventually bought the business, and has expanded it with the addition of the My Green Mattress division to keep up with the ever changing needs of his customers.

Contact Info

http://mygreenmattress.com
1519 W. 55th Street, 60525, La Grange Highlands
[email protected]

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Poor quality, and deny warranty claims I purchased the natural escape mattress, which arrived in September 2020. My husband and I followed all of the care instructions, unpacking it immediately, and placing it on a high-quality boxspring. Unfortunately, we have never owned a lower quality mattress. Within the first year, it was clear that there were indents forming where we sleep. Again- we have followed all manufacturer instructions, and have treated our bed with care- we are of average height and weight. Nonetheless, we are left with a mattress that has developed bad indentations that are causing back pain, and are worsening. When we sent My Green Mattress photos of the worsening issue in 2022, we were told their team cannot see any indentations or visible defects, and denied us warranty coverage. Instead they offered us a 50% discount on a new mattress. So in response to our complaint that their mattress was defective, they denied our warranty claim and instead offered us the opportunity to give them more money for another defective product. Do not buy from My Green Mattress. Their product is of poor quality, and they do not follow through on their “20 year warranty”. After 3.5 years of owning their Natural Escape mattress, we have to go buy a replacement, as the problem continues to worsen, and our backs are in constant pain.

Not super happy with this bed Not super happy with this bed. Got a pillow topper for half off after wanting a return... but...

I love that it is 100% natural truly I love that it is 100% natural truly. Customer service was great. But my first delivery was wrong. Neither box that I received had "my green mattress" on it. Overall I am pleased with my purchase!

Firm but sleeps well I know firmness preference is extremely relative, but I was initially shocked and disappointed with how firm this was. I've come around. Despite the firmness, I've always slept very soundly on this mattress.

Good Mattress Good mattress. would've perferred a bit more firmness.

My Green Mattress

http://mygreenmattress.com

About My Green Mattress

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Contact Info

Emily

Christina Underwood

Sarah Neil

Micah Stewart

Karim