I used to love Burlinton I used to love Burlinton, but after my visit in November 2022 to the Granada Hills store, I will not be returning. The clothing has gone downhill, and the store is a total mess with a multitude of merchandise lying in the aisles. There were only 2 cashiers in slow motion with about a dozen people in line. My wait to check out was approx 15-20 minutes and the cashier did not smile nor did she speak to me. I amsodisappointed and will not return again!

Worst store in my life I wish never to… Worst store in my life I wish never to go there again whyyyy???? because three times I returned my items before 30 days I put it my phone number and email’s too which is they told me in this case you can refund after 45 days when I went there they told me they don’t show anything in there system!!!what that means it means Burlington they don’t need anyone returne there stuff that why I say worst experience with Burlington I wish no shopping in this store 😡😡

Clothes not stitched properly Bought some clothes for my baby last week on wednesday by friday she wore the pajamas by the morning the pijamas were ripped from the sewing lines so I checked it it turns out those spots barely had any cloth left in the seams so the stitch could grab the other piece of clothing. A waste of $10 plus time & the drive.

Burlington profits on your time. Grabbed a bunch of pants to try on but their fitting rooms are closed because they don't want to hire people to run them, so you take merchandise home and some other day you drive back and return what you don't want. How convenient. So I brought back my returns last night, but I'll have to try again on a weekday morning because the line on the only register had 12 people waiting and was not even moving.

USED TO BE MY FAVORITE STORE EVEN… USED TO BE MY FAVORITE STORE EVEN EXCUSING THE BAD CUSTOMER SERVICE...... Their website is useless, looking for a certain item but you can only view items in their stores now. Ridiculous Who wants to drive 20 mins just to find out the store does not have it. Until Burlington reactivate their website I will not shop their stores. People time is valuable, there is an epidemic IT'S NOT SAFE ANYMORE TO BE MIXING AND MINGLING SHOPPING IN STORES