My experience at Burlingtons in … My experience at Burlingtons in Charlotte NC was so disappointing. I had a two hour lunch break and decided to go there to shop for bedding mainly sheet sets. After carefully making my selections, I stood in line only to be told we don't allow bedding for layaway. I looked around for written information about that and saw none. SMH, then walked out. Layaway should be for items such as bedding, not just clothes and shoes!

TERRIBLE… Must stay this location has TERRIBLE managers. The location is not clean, products are everywhere except where they should be. During the "checkout" process they only had one cashier with about 20 people in line. I asked the cashier who the manager was on site, she stated there were two there HMMMM, I managed over 30 years in retail and my customers were always number one. So You LAZY Managers sitting on your backsides should have gotten help to open another register or two, or simply check customers out yourselves...Remember as a manager you need to remember who your bosses are, they are every customer that shops at your location. Today you proved that you both put yourselves above your customers and corporate will hear about this as I am not finished with your SLOTHFUL WAYS.

I used to love Burlinton I used to love Burlinton, but after my visit in November 2022 to the Granada Hills store, I will not be returning. The clothing has gone downhill, and the store is a total mess with a multitude of merchandise lying in the aisles. There were only 2 cashiers in slow motion with about a dozen people in line. My wait to check out was approx 15-20 minutes and the cashier did not smile nor did she speak to me. I amsodisappointed and will not return again!

Fake products I didn’t know they have Such a bad rating. I bought a luggage bag from their store and it broke into pieces in my first trip, I tried to contact them to get some help but the staff was so rude and didn’t do anything about it, I hope this review with help others so they don’t buy from this store.

Burlington profits on your time. Grabbed a bunch of pants to try on but their fitting rooms are closed because they don't want to hire people to run them, so you take merchandise home and some other day you drive back and return what you don't want. How convenient. So I brought back my returns last night, but I'll have to try again on a weekday morning because the line on the only register had 12 people waiting and was not even moving.