Don't expect communication or refund I pre-ordered a funko pop back at beginning of November for my son who spent his hard earned money on. It stated it would ship beginning of January. It is now approaching end of January I have emailed them 3 times over course of 3 weeks with absolutely no response. Ship dates now say March 2023. I understand this can happen with pre-orders, but I first asked for status and heard nothing for over a week, and have now asked for a refund and have not received it or a response. It is not complicated to respond to your customers especially when you "guarantee a 100 % refund" on pre-orders that have not shipped. I am highly disappointed in your site, will never use it again, or recommend it to anyone. Worst customer service and site ever.

scammer order one piece funko order one piece funko 27 Jan 2023 it was USD 379 never arrived till now already email and dm instagram but no response

STAY THE BLEEP AWAY FOLKS Stay away from these people folks. Just ordered about 300 dollars worth of stuff. Initially I just wanted to cancel 2 items, I reached out to them in timely manner giving them at least a week to respond but to no avail. I've reached out to them via email and instagram, no response. Stay away people. Stay away. Now im wondering if I will even get my stuff.

Scammers I made a preorder for jinbe and luffy red hawk chase bundle, however, I still haven’t received them I emailed them few times and no reply back to cancel and get a full refund It’s in their policy but somewhere they’re allow to break their policy in order to scam customers There’s no option to cancel in their website and they never reply back in email I disputed with the credit credit I used and I got my money back but balyot reach out to them I got a sale chargeback, so I asked customer service from my credit card, like what did they even say to get my money back “The documentation they sent was not due to not showing the proof of delivery.” Spent $115 and they ignored my emails but they reply back to my credit card when I filed a dispute I got my money back for baylot to send documentation and they took my money Still an ongoing case trying get my money back for a refund since they never going to ship out my pops Don’t trust them, don’t buy from them, they just take your money and leave That’s why they don’t be on social media

AVOID Order sent to wrong address and had no help from customer service. AVOID